I have been a member of Planet fitness for about 2 years. Crossover location is BY FAR the BEST facility in NWA. I have gone to most of the locations and the facility itself is the cleanest, and the layout is 2 story which I really like. The BEST part of crossover is the staff. They are an amazing set of people as individuals and always professional. This Gym always has a monthly topic that they bring awareness to or celebrate. A few months ago it was Suicide awareness month and they had a board to put sticky notes of encouragement that you could take and leave one for someone else. It was touching. As a Veteran, consistency and predictability is a core part of daily functioning. To know that the same staff is there day in and day out it creates a cohesive atmosphere and the patrons at this gym are great as well. Any time Iāve seen anything that needed to be tweaked or improved I have brought it to their attention and they are always welcoming of the information and keep the gym rolling by replacing pads and parts as soon as they get tickets for them. They are always on top of cleaning and have a friendly demeanor. Coming to this Planet fitness not only helps me to stay physically healthy but knowing itās a constant in my life and routine with the same great people really adds happiness to my day. They are honoring Veterans this month and called me out as soon as I walked through the door to honor me for my service.I would also like to say Thank you to my fellow gym patrons who are also Veterans⦠Dennis š«” thank you. And all the veterans not just at my location but all over. Yāall are amazing. Thanks for your service in all the many ways and sacrifices youāve made and continually face. God has brought you this far for a reason⦠donāt give up. Youāre here for a reason. You are Loved and appreciated. You are SEEN. I in turn want to say āThank youā for a JOB WELL DONE to my gym family at Crossover! You guys are awesome! You make a difference! Thank you š -HM3 Faerber,...
Ā Ā Ā Read morePlanet Fitness delivers exactly what they advertise. It's a top notch facility, very modern, Lots of well maintained machines, both cardio and weight, upon which to work out, and some extras (infra red room, massage chairs, tanning, etc.).
It's also got free weights which are pleasantly NOT dominated by ginormous, grunting, weight slamming muscle heads (no offense to any ginormous, grunting, weight slamming muscle heads reading this review). It's a gym for everybody. There are the young and fit, the middle aged, and senior members just doing the gym thing. It's really quite pleasant.
Machines are spaced a comfortable distance from each other and faced so that you don't find yourself constantly looking at total strangers while straining your developing muscles.
They also encourage what they call 'Social Fitnessing' during pandemic times, and everybody pretty much honors that. They have lots of spray bottles with a sanitizing agent for cleaning the machines after you use them and ever-full paper towel dispensers. They also have a mask mandate to further encourage members and guests to feel comfortable.
A variety of membership options, excellent parking lot (at least at the one I use on Crossover), and friendly staff complete the overall excellent gym package. Beginner, advanced, wherever you are in your relative fitness, Planet Fitness delivers and delivers well.
I highly recommend this gym. Good...
Ā Ā Ā Read moreThis location has always been great for the last 6 years until my most recent experience. My friend and I were in the circuit room along with roughly four other people, and an employee came in and yelled at us. She had long, brown, curly hair and was wearing it down. She started screaming at everyone about using the circuit room correctly. My friend and I along with other people were confused because no one was camping on the machines and we were all moving pretty quickly. She then screamed that if we didnāt know how to use it then we needed to get out of the room and use the main room. After I had moved machines, I switched the song on my playlist and fixed my weights to fit me better. Took me all of 10 seconds to do. When I looked up she was standing against the wall staring at me like I was doing something wrong. The rest of my time there, I noticed she was walking up to other patrons and interrupting their work out and ācorrectingā their form. I thought that this gym has a policy of not making anyone feel uncomfortable. This employee was straight bullying everyone and making us feel uncomfortable. I think at this point I would rather risk my safety running in the dark at the park then to be bullied...
Ā Ā Ā Read more