Simply Southern — Local services in Fayetteville

Went to the store last Sunday night to get a Simply Southern Shirt for my daughter but was told they couldn't ring me up using a card because their systems were down. I didn't have enough cash to pay so I had to leave without getting the shirt. I asked for a manager but she wasn't there and the two young girls that were there had no clue what to do. They blamed it on the malls wifi. Spoke to the office at the mall who stated their wifi had not been down and stores are to have their own wifi network anyway and she would have the Dazzle up manager call me. No call from the manager for two days so I called her (Stephanie) who said it was the Dazzle up system that froze up but their was nothing that she was gonna do as it was not her fault this happened (with an attitude in her tone) I called corporate who advised it was a store system failure and the two girls were inexperienced(wonder why they were left alone if not trained) and didn't know how to reboot the system. Corporate reluctantly offered me 10% off but after reading the awful reviews of customer service and experiencing an issue myself I opted not to take their "overly generous" offer of a $1.59 off (I'd asked that they let me pay online and ship me the shirt with free shipping so I didn't have to drive back up to the mall) and I purchased elsewhere. I don't want to give my money to a store that doesn't train their employees well and doesn't offer excellent customer service at all times and definitely a company that doesn't really care to make something right that was not a customers fault at all. My $15.99 purchase won't close them down and they may delete the message that I posted on their Facebook page but at least my situation was made known on Google and will possibly save someone else from their bad customer service. Read their...

Buyer beware! Read exchange policies carefully. We will not purchase anything from this merchant again. My daughter is also telling her friends to stay away. Manager is obnoxiously rude. My wife purchased a shirt for my daughter as a surprise. My daughter tried it on at home and discovered a hole in the shirt. My wife attempted to exchange the shirt for a new one - with tag still on shirt. The manager accused my wife of putting the hole and there was nothing she could do. The manager tried to keep the shirt we paid for (my wife had a receipt). Bottom line - I encourage the owner to reach out to me to rectify this problem. Until then, NO more shopping at Dazzle Up and encourage others to do the same. Making false accusations and...

Went shopping here on my birthday looking to buy myself something nice. Ended up buying a shirt and wallet and was treated horribly by one cashier. The item I bought had a tag that said 2.99 and it rang up 6.99 and the girl refused to fix it. All the wallets said 2.99. She tried to send me on my way and tell me too late. She was very rude. The manager did however fix it for me. But that cashier needs to work on her customer...