Originally I left a good review now I’m not so happy. I purchased a small rope chain on July 17th in less than 30’days the chain has popped. I brought it back in and the staff was not very helpful. I wanted to wear the necklace to an event I had planned that day but they were unable to Fix it same day said it would take a week gave me the option to trade it for a new necklace and I would have to pay $180 basically buying the same necklace again also to Repair the necklace would cost $25 and take a week. I’m so unhappy and have never had this happen to a new necklace. I also identified another weak spot in the necklace, I would say this jewelry is not very good quality. I will not shop here again unless they rectify the...
Read moreLove the chain but only wore it less than a week when the first issue with the chain that connects to the clasp broke loose then and a month later the clip on the end clasp messed up. Not very pleased to travel 40 minutes for a repair the first time, plus they were going to charge to weld the chain, until I told them the necklace was worn less than a week when the chain broke loose. They did good on their end to cover the repair, but said next time i would have to cover anything else. A month later I had the 2nd issue to occur and its not worth going back there. I question the workmanship and quality of...
Read moreI like shopping independently owned local stores and meeting the owners when I buy. It makes a difference to me that they care about their customers and meeting their needs. That’s what Josh did with me. I told him what I wanted and he gave me a better quality diamond than what I had shopped all the chain stores did and for a much more reasonable price. I saved so much on my diamond studs, I could even afford a tennis bracelet! I even got the AGJ Authentication Report. These wi. Be a family heirloom I will hand down! I told them they need to open a...
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