Did not have the greatest experience, went with my family on a member appreciation night. Was not impressed by the alcohol being served but not monitored or even age checked. Felt like the employees had too much going on. Left a less than steller review and the staff stalked the security footage, then called me unsolicited to try and breakdown what they saw on the footage I guess, while another staff member left a reply questioning my knowledge of safety protocols, felt very unprofessional to me. So if you have an opinion be prepared to be somewhat interviewed if they disagree, was given a play by play of what my family did while we were there. That being said, I was told it was members appreciation night and that's not a typical thing, they only do those 4 times a year so maybe another day would have painted them in a better light. It didn't feel family friendly to me but everyone is entitled to their own opinions, perhaps we will try again on a normal day after my 1st impression is no longer fresh in my mind. I'm leaving my review of my experience and pointing out what I was told about it not being their norm but sometimes it's about how a not typical day operates to decided between two similar businesses. You're welcome to disagree, and I truly hope you have a different experience. I was less than kind on my 1st review so I decided to change it as it was posted while in an...
Read moreWe became members our first time in the gym because the atmosphere is so inviting and the staff is so friendly. TRC has become one of the few bright spots for us while we're stuck in Fayetteville.
Our kids are so comfortable here that we decided to put them in the First Ascents every week. We are absolutely glad we did!
Holly and Lauren have been the ones working with my youngest. They are so patient and amazing with him. Holly has motivated him immensely and believe me, with my son, that's a massive accomplishment! He adores her so much that he is constantly trying to top himself to impress her. It's so fun to watch the progress he's making under her instruction!
My daughter's teacher Kaitlyn, has worked wonders with her also. She has such a commanding presence with the kids that drives them to succeed. Kaitlyn just has a way with the kids in her class that inspires them to want to do their best every time. That's difficult to find in an instructor.
Watching our kids grow in so many ways because of these young ladies is just such a great opportunity for our family.
Thank you, TRC crew, for providing us here in Fayetteville with a wonderful place to call our...
Read moreThis review is long overdue; While I was stationed at Fort Bragg I had purchased and paid for a year membership up front and was told I would be able to freeze it while in training or deployed. Well just so happens while I was deployed I asked you freeze my membership and once coming back from my deployment I was told that it had expired and even showing my orders for deployment they wouldn't credit me my remaining time. Okay so I figured things happen and maybe somebody forgot to do something in the computer so rather than purchasing another membership I bought punch passes instead, which I was told had no expiration. Well after another 18 month deployment I come back to find that while I was deployed they have merged with another company and wouldn't allow me to use my punch passes reason being that (they were purchased so long ago and they have changed their name). I don't know what the hell they expect when operating a business near a...
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