Family Dollar — Local services in Federal Heights

Around 530 this evening I walked in looking for out of all things a stuffed raccoon, I don't know the lay out of the store so I just turned to walk down the back wall, as I walking through the guy you have employed chased after me yelling at me over my bookbag, telling me I know I have to leave it at the front, NO I DID NOT. I literally shop inside every store I go to whether it being king soopers or Walmart with my bookbag on my back, it's not loose and very secured to my back. Now my issue isn't over my bookbag, because I initially started to remove it, it's over the tone, attitude and demeanor in which he addressed me. There's no reason to yell at a customer for any reason, specially over something I was completely unaware of. It's unfortunate that this location is so close to my home because I don't think I will revisit this location after being treated with...

I had an extremely upsetting experience at this Family Dollar location. While I was shopping, one of the “MANAGER “falsely accused me of stealing. It was embarrassing, offensive, and completely uncalled for. The employee's approach was rude, confrontational, and lacked any professionalism. If there had been a genuine concern, it could’ve been handled discreetly and respectfully. Instead, I was publicly humiliated over nothing. I’ve shopped at Family Dollar many times, but after this incident, I’ll be taking my business elsewhere. Management needs to better train their staff on customer service and proper protocol before accusing innocent people.

after reading all these reviews it’s clear this employee/MANAGER needs to be terminated, she can’t keep accusing innocent people of stealing when we are innocent maybe she’s a...

I think this may be the only bad review I've ever written. I always try to find the best in companies. I however have never seen such poor and rude customer service. The manager Joshua accused my mother of stealing. She visits this store everyday just to get out of the house and loves to look at the inventory. She always finds something that she just falls in love with and pays for it. Today she was accused of stealing. She came home crying. When I called the store to discuss this with the manager he was very rude and when I asked for the corporate number he dismissed me and said to look online. I will never return to this store. The rest of the staff has always been nice and pleasant. All it takes is one bad employee to...