Duvarney Jewelers — Local services in Fitchburg

I recently moved to Leominster and needed to find a new jeweler. I picked Duvarney because of its high rating. The area didn't look like much but the store is clean and bright. There’s easy parking in a free public lot or along the street in front of the store. The owner, Steve, is professional and extremely customer oriented. Each visit I was greeted right away. One time my meter was running out and I didn’t have more change. I asked to have change for a dollar and instead he just gave me two quarters, which surprised me. Who does that? He helped me choose a gemstone in my price range. I was afraid to tell him what I was willing to pay because I’ve been taken advantage of before with an upsell. But Steve kept the price within my budget and I was surprised when it was a few hundred dollars less! The transaction went well and it was a positive experience with all the small little things. BTW, I wasn’t a big spender so the service wasn’t...

Steve Duvarney is talented, knowledgeable, patient, kind and a good listener! I had the best experience picking out my wedding band here. I struggle with jewelry places because I always feel like someone is trying to sell me something. Here, I felt like Steve was instead helping me find what it was I was looking for. I ended up going with a custom band and throughout the whole process I was given thoughtful answers to my questions and honest information that would be relevant to my decisions. We worked together to figure out what would match my engagement ring well and ended up with exactly what I was looking for! The right amount of sparkle, and mill-grain and band width to match my engagement ring. It is like they were made to go together! So grateful for this experience and I wouldn’t recommend...

Knowledgeable and experienced jewelers. They replaced my wife’s watch battery in store while we waited. Other jewelers are sending this simple work out now as their experienced staff is gone. While we waited my wife found some beautiful and unique earrings. We decided to purchase them a month later. We were able to complete the purchase via texting since we live in Nebraska now. Very helpful and efficient exchange. Looking forward to our next visit when we are...