I came in today looking for tips for my seahorse pro. The girl that asked if I needed any help looked at me like I was crazy when mentioned what I needed. She then looked over to the woman beside her and said "Hey, I don't remember your name but she's looking for tips for a seahorse pro? Whatever that is..." The woman she was talking to was named Draven and she was exceptionally knowledgeable, patient and caring. She was able to show me different options and even explain to me how one worked that I had never seen before. 10/10 would shop here again because of Draven. She turned the entire experience around for me with great...
Read moreThe staff is outstanding. They always have what I need. The one half of the store is all glass, beautiful to look at. It's for hookahs and pipes, etc. The other have is for cigarette items, cartons and for rolling, pipes, vaping, etc. They have lots of cbd products. Also, a gorgeous humidor room for cigars. My daughter needed some cigars for her boyfriend for Christmas. The staff member was extremely knowledgeable and showed us cigars in many price ranges. He didn't just push the expensive ones. He explained how they were made, flavor, and gave his opinion. It was a great experience. Couldn't have...
Read more2 out of 3 ain't bad, I suppose...out of the three employees I have regular contact with, only one strikes me as condescending and somewhat rude. The other two are awesome and always willing to help, answer questions, etc etc. Being a newbie isn't easy, but it's 10 times harder when the person you look to for guidance and expertise treats you like you should know everything from the get-go.
Prices are a little steep but I suppose they can charge whatever they want with no local competition. Online purchases from other vendors are way cheaper, even with shipping. I do like...
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