In utter shock as I write my reviewâŚ
Are you a mother that has toddlers? Do you use a stroller to put your toddlers in it so you can shop peacefully? Well, if you are then, please do not walk into this location. I was personally victimized there today and targeted for no good reason other than the fact that I am pushing a double stroller with my kids in it.
I am a very regular customer and I always shop at Burlington as I love their Products. But after todayâs experience, I will not be stepping another foot in there and itâs all due to the way I was treated today.
After walking into the big fitting room with a stroller and my items, I had to walk back in again after bringing more stuff in and taking some stuff out. They had locked that room before I walked in again, and then the lady had Told me that I am not allowed to bring in my stroller, and after I told her that I will not be walking into the fitting room without my kids outside without my stroller, she said that she would call a manager to come see if I can bring in the stroller, they sent in another person to walk me in to the room and the other person had told me itâs OK to bring in the stroller and she took a look at my items and she was fine with me bringing everything in with me.
And as Iâm getting changed inside, The manager at that time starts knocking down at my door as if she is a cop, I open the door and I look very confused and then I see both of the manager and that lady that had told me that the stroller wasnât allowed to go into the room the first time both staring inside my room left and right trying to figure out whatâs going on inside.
I got the hint that both of them think that Iâm stealing something so I open the door fully for them both to walk in and take a look at it as I tell them â Do you wanna take a look?â They surely say yes, and walk in, and I explain to them what each of my piles were for. They decided to take the pile of âYesâ that I had made outside, and they decided to take the pile of âNoâ that I made outside. I literally continued to say, ?can I now finish trying on the rest of my clothes?â And after they walked out, I tried the rest of my clothes on, when I stepped outside, they were both standing in front of the door, waiting for me to walk out, and when I asked where the clothes that I wanted were at, they said that they placed them all at the register and that if I wanted them, I can go there and get them.
This is all happening in front of customers, while the lady is looking down at my stroller, I got the hint that she wanted to take a look at it so I started showing her my bags and I was asking her if she wanted to search them and sure enough she said yes, and she started opening my babies, diaper bags and snack bags to make sure thereâs nothing inside them. I was in shock.
I then told her that this shirt that I tried on I would like to get it. And she took it for me and said she will take it to the rest of the clothes that they sent at the register as if I wasnât allowed to hold anything with me? I honestly felt speechless and enraged. As all of this was happening my little daughter looked up at me and said âmom why were they looking at your bag?â⌠I literally had no answer for her, and I myself had no answer either.
See in good businesses if you figure out that someone is acting suspicious in your store, you check the cameras first and then you go and you treat it right, in this case nothing about this was done right or professionally, and I just felt attacked for no reason, I ended up going and buying $134 Worth of clothing and I left the store. And the whole time I was in line, I was getting the weirdest looks by different workers because Iâm sure they have paged each other.
This was not at all OK, so if you are a mom with a stroller, please save yourself the humility And do not go in there with your stroller and kids, because you will be targeted. What kind of a world do we live in right now? This is an absolute abomination.
Very...
   Read moreI purchase a pair of boots the lady at the Register Ariele lost the ticket that was on the boots. They were priced at 13.98. We both stood there for 5 minutes trying to find the tag that magically disappeared. She the tells me that she has to charge me 25 because it was written on the bottom of the boot. đł I was a little upset because she lost the tag after removing it. I was in a hurry to get out of the store because it was so hot in there. So i paid and left. Got to my car tried on the boots and hated them. Not even a hour later I took them back. She refused to give me my money back stating they were dirty. I had the on for less than 5 minutes. Went back to the store this morning to speak to someone else only to find out she rang them up as a dress so now im being told i never paid for them. THIS IS THE MOST SCAMMING SITUATION I HAVE EVER BEEN IN. THE STORE ACTUALLY SCAMMING ME OUT OF MY MONEY. FROM THE MOMENT SHE LOST THE TAG I SHOULD HAVE SAID NO. PAID TWICE AS MUCH FOR BOOTS I CANT EVEN WEAR! BURLINGTON NEEDS TO HIRE BETTER PEOPLE FOR CUSTOMER SERVICE!!!! NEVER AGAIN WILL ME OR ANYONE I KNOW BE SHOPPING AT A STORE RAN BY...
   Read moreThey have a really nice selection of shoes at this store. I recently went here shopping for boots and found more than I expected. I ended up with a pair of boots and two pair of shoes at checkout and I spent probably less than I would for one pair at some other stores. My favorite thing to shop for here though is the bath/body products and the accessories. They have some really high end beauty products flor way cheap! Shampoos, serums, lotions, bubble baths, and soaps. You name it! They also have some cool things in the accessory aisles. Just unique looking clutch purses, jewelry, stockings, and hair pretties. The candles are where itâs at though. They have candles here that are top notch, normally expensive, and sold in high end stores. Thatâs because they last the longest, they are made with all natural ingredients, they smell the best, and now they are only available at Burlington Coat Factory and sold there for nearly nothing. Itâs so worth it! See...
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