23 Sneaker Lounge — Local services in Florence

This store is trash. I seen a pair of green retro 4s the day before I came back the next day was looking at the shoes didn’t see the size was wrote on the plastic that they had wrapped them in. The black lady starts freaking out because I was looking down in side the shoe for the size. She was like hey!! Real loud you don’t have to open them the size is on the plastic. And she clearly had a bad attitude. I was like that’s cool I wasn’t opening them I was looking at the tag. She was like well it’s on there so I’m just letting you know. This woman had the best customer service so I decided I don’t need to buy over priced shoes from a trash can. I hope that store goes under I definitely will never walk in...

The owner is rude. We walked into her new store downstairs that’s a bar/shoe related and she didn’t welcome us in because she was too busy being on her phone. My boyfriend asked her what exactly was the concept of the store and she said “by looking around you should know” while still being on her phone. He goes to reply on why he asked the question and she answers the phone like we wasn’t standing there. Edit:She doesn’t have a bar in the shoe store anymore because she probably realized it was a dumb idea and it was draining her business that’s struggling...

Very rude woman, kept getting angry at me saying I was “breaking plastic” on a pair of Jordan 4 military blue’s, afterwards I asked her about a pair of shoes that were badly worn and she got very defensive about the price, overall just horrible experience, she then complained that “I’m the only person working here, I don’t need no trash coming in gear and tearing up my shoes” of witch I left and wrote this review, DO NOT COME IN HERE UNLESS YOU WANT TO PAY OVERPRICE OR...