Turfway Crossing — Local services in Florence

I left disappointed. We wanted snow gloves. 3 salespeople all had different ideas of where to find snow gloves. None of them were correct. When I finally found snow gloves, the person at check out broke open the security tag which leaked blue dye all over the gloves I just paid for...of course it was the last pair of large gloves that weren't bright orange or mossy oak camo. They offered me a 15% discount for my dye soaked troubles. I asked to swap gloves and asked how do I get the blue dye off my hands...they up charged me to swap out for gloves that weren't soaked in security dye and told me the shoplifting dye would wear off over time....

Very nice store, neat and clean, staff friendly and helpful. The last time I was there, there was a lot of confusion about my situation. I wanted to exchange a shirt. The lady in the front looked it up online and said it was available. She gave me a gift card which I had to take to the shoe department to order the new shirt. The young man at the shoe department was unable to find the shirt online and after 20 minutes I had to go and ask for a refund (which was readily given) because there was one or other mistake. I left without a shirt which was very...

Everything is expensive. I used to shop at this location in the past and I remember it being a lot more affordable. The store looks much nicer these days and everything is clean and neat. The workers are not really helpful but personally I prefer to be left alone so I am okay with that. Other than the prices I have no complaints...