Pizza Guys — Restaurant in Folsom

This Good Guys on East Bidwell St. in Folsom, CA, has done nothing but go downhill in the last year. We've patronized this place for more years than I can count. Lately they're always forgetting something. No longer does a delivery customer get packets of Parmesan or peppers. Ranch dressing can not be requested without a charge.

This place has very small overhead compared to other pizza places that deliver because they have no dining area. It's counter service, order it, get it, and go. How they think they can charge for things that actual restaurants normally give you as part of your order is shocking. Their prices used to beat everyone. Not so much anymore.

While the pizza is still good the portions of add-ons like anchovies has diminished to the point of having to take time to see if there are any actually on the pizza. Tonight......maybe, as far as we counted, on a medium pizza perhaps and this is being generous, 12 -13 very small segments. Over the ENTIRE pizza!

These people better pick up their game or it's going to go the way of so many other places that try to skimp and at the same time raise prices. Bad business model!

Not sure we'll give them another chance after all...

Crystal was super helpful on the phone while ordering, even applied a coupon for us without my asking. I was hoping that was the start of a great experience, but sadly from that point, it just fell flat. We ordered 3 pizzas and breadsticks. The artichoke pizza was good. The Hawaiian was mediocre, and a pepperoni and black olive that was just okay also. The breadsticks weren't delivered, we got a small pepperoni pizza instead. I asked for packets of peppers and parmesan, we got 3 of each (not much considering the amount of pizza we ordered). And we did not get ranch which we ordered also. When I called about the breadsticks, the man on the phone was nice about it, and offered us a credit for next time, which may have been great had they not just delivered pizza to us in a hotel room (we don't live here). In the meantime, the delivery driver came back and exchanged the breadsticks for the pizza he left instead. Still no ranch, and the breadsticks look nothing like the photo online. It's pizza dough with some butter or oil and a bit of cheese. If we did live here, this would be the first and only time we ordered pizza from...

I ordered pizza for my family and when it got here 2 of them were fine however the last one (pepperoni & cheese) was missing a whole lot of cheese so I called the shop and explained what had happen and was told " I dont know why you would get a pizza like that cause everything is measured out " so I said "I dont know either but I did, can i send you a picture of it?" They said "no, but if you want we can make you another one and you have to come it get it or next time you can get a free appetizer or soda" I told them I did not have a way to come get it" at this point I was starting to get mad so I just said would call back. I have been working all day I'm tried and just trying to feed my family. I have been a longtime customer so I already know that if I come pick it up you get a free soda. All I wanted was a mistake fixed but instead I got spoke to like I was trying pull one over on them and get...