Princess Bridal — Local services in Fontana

YOURE BETTER OFF WITH FRIARS. I would give them 1 star, but in the end I did get a tux with the colors I asked for. First off the renting price for a tux is very expensive, with decent material. If you're a fan of fake bow ties/ ties, with plastic material dress shoes, and a none breathable shirt... come get your tux here! Not only will you get decent attire for a hefty price, but you will also get rudely obnoxious service by the workers there. I went in to rent a tux and was hurried into finishing my paper work, and hurried out the door, due to their number of clientele. If you can fill out a 14 box information form in less than 2 minutes, this is your place to go! Oh and before I forget, before you're hurried out of the door make sure you ask them when to return the tux, because since they're so busy they forget to even mention it to you. Then you're left with a phone call about a day or two days later depending when you got it, to bring it back immediately, at the convenience of an hour before they close. So if you have the psychic ability to read minds, and are just able to know when to return it without asking, or love putting your life on hold for a brief moment to return a tux at their convenience... come here! If you love being rushed, rude service, decent tux, plastic shoes, heavy price, and bad customer service, come to Princess Bridal, located on Sierra and Arrow. If you want a lower price tag for better quality tuxedos, amazing customer service, somewhere where you can be treated like a client and get your money's worth, you're better off...

My mother purchased her outfit for my wedding from Princess Bridal in Fontana. The owner didn’t have the color she wanted in stock but assured us she could order it and that alterations would be included free of charge.

When we came to pick it up, the outfit was huge. The woman doing the pinning for alterations barely put in any effort—I had to repeatedly ask her to place the pins properly so my mom could even visualize the fit. She expected us to tell her exactly where to pin as if we were the professionals.

When we returned for the fitting, the alterations were horribly done. The stitching was uneven, the inside was bunched up, and it looked sloppy. When I pointed this out, the owner admitted she isn’t a seamstress and dismissed my concerns. She only offered to give my mom a different dress with no alterations, and no refund. She even suggested the poor sewing “could be cut and steamed out,” but anyone could see the workmanship was unacceptable.

This has been a very disappointing experience, especially with something as important as a wedding. I would never recommend Princess Bridal, and it’s clear why they already have so many negative reviews.if she cared about her customers happiness she should offer a refund or even...

I made an appointment for 2pm. I arrived at 1:50. I was poorly greeted with attitude and told to wait in the back then someone would be there to assist me. I waited, however it took multiple attempts to get assistance. I was then told we could only try on three wedding dresses and that I could only be there for thirty minutes (something that should have been mentioned when I made the appointment). It is helpful to add that the whole time she was informing us of this, she had an attitude. But we picked three dresses to try on anyways. Unfortunately, two of three we picked were a size too small for me, which would have been fine, however, instead of the lady just telling me that, she made a comment about how big my hips were multiple times. Yes, I'm slightly overweight and a bit too curvy, but this approach was beyond unprofessional. I tried on two dresses my size and found one I really liked for a decent price. However, the way I was treated makes me not want to go back...EVER. I just hope they don't treat all of their...