Fitness 1440 — Local services in Forest Grove

Will not recommend. They will send you to collections without a written notice and state that they tried reaching out with phone calls and texts. The phone calls are robo calls that ask if you want to become a member. My husband and I work graveyard so we arent awake during business hours to see what the calls were all about, just seemed like scam calls.

They did not mail us a single statement, they did not email us once using the name 1440 fitness (which makes me believe they use a different name to trick their customers when looking for these so-called email attempts to reach out) They did not try to send us a text message heads-up that they are taking us to collections, the text we received was stating our payment method did not go through and to call to update. We would have had NO problem paying for the sub $200 bill.

We had fraud happen to our bank account and had all of our cards canceled. Like any normal business, most monthly memberships come from your bank account #, not your card# so a gym membership was at the back of our mind (like any normal person in that situation)

The gym membership is heavily overpriced for a small gym. Because of the 24/7 access you will have to fight for equipment from kids who dont have memberships but get in because their buddies have an key card to access the gym.

The equipment is outdated. They keep buying "upgraded" equipment that never get used because they are cheap and not what members want. They never ask members what equipment they would like to see. Staff would vacuum and clean during busy times of the day which made it hard to navigate the equipment when trying to workout in a hotel-sized gym.

Their only "wow" factor (if you can call it that) is the tanning beds, but thats an extra monthly premium. Other than that, they charge the same price as commercial gyms that offer a plethora of more facilities and services.

1440 isnt a single owned one off gym, they are a franchise. And for a franchise they should accommodate their members better with a system in place to ensure their customers get a heads up for situations like this. Not push them away by sending them straight to collections without warning. We were considering restarting our membership (when we thought it was only canceled due to no payment and inactivity) but will no longer consider. Will also...

Update: When I returned to the gym my membership was "terminated" despite paying the full past due balance & the current month. It was resolved quickly but it is another example of their payment & membership systems issues.

This is a good gym and there's good people that work out & work here. But...

A warning about their policy. I think because the brand is small themselves that it is easy to forget this is a franchise just like Planet Fitness or 24h fitness and have similarly bad policies around payment.

Long story short, I had some life & medical issues come up & fell back to an at home gym setup. Also at the same time I got a new card after some fraud. I did not update the card on my account and assumed that since no payment went through that my account would be frozen until that month is paid & I reactivate my account.

Instead I was surprised by a bill for multiple months of membership that they charged me for despite already removing access to the gym. So now in order to reactivate my membership I needed to pay the full amount for membership I did not have access to.

I understand being charged even if I don't use the membership but to be charged every month for a membership that was past due & I did not have access to is unreasonable. The membership should have been frozen until payment was made like every other subscription service. I would even be okay paying a singular late fee on top of the past due month's fee, that is reasonable.

I looked back to see notices sent and found that they were using robo calls & automated emails under a different name than Fitness 1440 that made it appear to be phishing scams, so I ignored them.

I do like this gym & a lot of the people in it but I do not agree with their payment policies. Despite my disagreement I will continue to go to this gym because it is still a good gym overall & the alternatives aren't really comparable.

I hope moving forward their payment policies & escalation systems improve to be less like the gyms myself & many others are trying to...

I have been attending Fitness 1440 Gym for over a year now and I have been very impressed by all that it has to offer. The staff is friendly and caring, the gym offers so many individual muscle workout machines and their training staff is very good. I also want to give a couple of shout-outs.

First, to Travis and Jen, the owners of the gym. They do a great job in making sure the gym is a safe and fulfilling gym experience. Travis is around most days, not only speaking and getting to know the gym members, but also working out as well. He is a great workout example to emulate!

The second shout-out is to my trainer, Jonathan Griffen. During my year of working with him, he took a 62 year old person that was not in good shape and slowly got me to a place of strength and confidence in my abilities to become physically healthy. Jonathan knows how the body works so he could provide knowledgeable insight in to which exercises would be best for me. I still have some work to do, but thanks to Jonathan and Fitness 1440 Gym, I am well on my way to being a healthy...