Hibbett — Local services in Forest Park

I watched a employee instruct entering customers that they could not come into the store without a mask on their faces. At least five customers in about ten minutes. So i went inside the store (with my mask on) and the woman behind the counter had a mask on, not covering her face, instead she was wearing it under her chin, it was not covering her mouth or her nose. What kind of business motto is Hibbett Sports trying to uphold when their employees on sight aren't even wearing the masks themselves. On top of that she was rushing me to make a decision on what i want to consume. This is the last visit I'll make to this store. Your company is going down there drain slowly but surely, and your employees need to be trained how to be customer service orientated instead of just hiring unqualified youth to fill a space in the store. I'm sure I'm not the only one that has had a bad experience...

If I could give a negative amount of stars I would! I ordered online. Order was filled by store #1300. However I went to return in forest park location because shoes arrived with black scuffs on side. They were white shoes by the way. Anyway, a new cashier that did not know how to handle returns was there and it was an awful experience. Why would a manager leave a store under the care of employees that cannot fully handle day to day operations???? The cashier was nice but not knowledgeable. I blame it on management. AWFUL EXPERIENCE!!!!! Not worth the time. Spend the extra bucks and go to...

I shop at a lot of Hibbett stores...this is the worst of all. Zero customer service as I walked in NO one greeted me I was waiting for someone to come help me find shoes for my granddaughter. I finally went to the register and asked for some assistance then got an employee who seemed very Annoyed that I asked for his assistance because apparently his phone was little more important than doing his job. This not how I have ever received customer service at any other Hibbett Stores. This store has 0 professionalism at all... I will not be returning to this...