Anytime Fitness — Local services in Fort Dodge

Great gym loved it while i was in the area. I’ve paid for the membership for years, despite only going to an anytime fitness less than a month out of the year, in total. I travel for work so i’m rarely in an area that has a gym. Unfortunately the staff, has selective customer service.I typically never have anything bad to say on reviews. My experience with the Fort Dodge locations staff has been nothing less than upsetting. I’ll start with my first interaction with staff. As mentioned before, I travel for work, so soon after arriving in Fort Dodge. I went to the gym to get a workout in. My key fob wasn’t working so i knocked on the outer door a few times to get some staff assistance. Instead of the friendly greeting i expected. I was met with an overly aggressive and seemingly agitated manager, Molly. She seem not to believe i was even a member. After looking up my account, that showed i was in fact a member. I was allowed to train, though be it, i felt unwanted there. I brushed off that experience and stayed out of staffs way, no issue. Little less than a year later, i call the gym looking to resolve an issue, but couldn’t get anyone to answer the phone or reply to a voice mail. When i finally could speak to a staff member, weeks later. My issue had escalated past my original cause for concern and i needed to explain that. I expected at least decent customer service, as the Anytime fitness brand claims. But was once again met with some of the worst customer service i’ve ever received. Being a frustrating situation, i expect some kinda tact and service when addressed. But instead i was once again met with a bit to much aggression, when i just needed a kind word and some direction. Instead i felt like i was being strong armed and talked to as if i hadn’t been a loyal customer for years. Thank you to all the cool staff and members i met when i was there, but Molly seemed to treat me like she never wanted me there at her gym. Being a veteran of color, i experience this ever so often. But not from an outstanding company such as, Anytime...

I signed up for a gym membership and for Crossfit back in March. When I started I lacked confidence and was in my head. I kept thinking I can't do this, what was I thinking? But thanks to coaches like Scott and Josh, who kept saying to me,"u just have to do it, how will you ever get comfortable if you dont?" So I started coming to Crossfit daily and remained teachable and I got better and more comfortable, my form improved. I still have more to improve on but at least now I'm willing to work at it. I have noticed a difference in how I look and how I feel. Thanks to Anytime Fitness and all it's staff, I...

This is the best gym on Earth -- and my favorite place on Earth! The manager and staff are super nice and helpful. Club members are friendly and courteous, respecting your space and privacy so you can do your own thing to reach your fitness goals. Of course, you just might make some "like-minded" fitness friends along the way. And the selection of workout equipment -- from free weights to cardio machines and everything else in between -- is absolutely awesome! So I highly recommend this gym for YOUR fitness...