Kohl's — Local services in Fort Dodge

I brought my elderly father to Kohl's to buy Christmas presents for his grandkids. There are not many places to shop in Fort Dodge. He likes to go to Kohl's because it's never busy and always dead when we are there which makes moving throughout the store easier for him. We made a $300 purchase. Everything we purchased was a gift so I asked for a gift receipt for the items. Our cashier, became annoyed with my request and asked how many items we were purchasing. I thought this was odd as I assumed there was a way to automatically print off a gift receipt for each item. I replied that I didn't know how many items we had and it didn't say on the card reader payment screen. I asked her to look on her screen since she was ringing us up. She became angry and very rude. She ended up printing off 15 gift receipts. The next cashier asked how many households the gifts were going to. I replied three and she advised us that one gift receipt has all the items on it so we only needed three. I told her our cashier must not have realized this that about their gift receipts so she printed off 15. This made our cashier even more angry and rude. She didn't handle any of our merchandise with any care. She literally balled everything up in her arms and shoved them in a big bag and then shoved the bag at us. I have shopped at other Kohl's locations in many other cities and states and this is the worst service out of all of them. I don't want my father to shop at this...

The sales people were very rude did not help at all and directing for clothing and there was a very limited selection would not ever go out of the way to go there again there was a an expected snow storm here so stopped there to make sure I could get an outfit before the storm came so I did not have to go out the next day and a snowstorm I would rather have had to go out in the snow storm to get an outfit and had to of suffer through their rudeness just because I am old and just because I have gray hair and I am not a little tiny thin thing does not mean I need to be treated rude and them to be obnoxious to me I would never shop there again and I will never shop there again I only had an hour away to Dr to get back to my own Kohl's store yet I chose to stay there because of the storm I made a very very bad decision and I will never make that decision again I don't know if they were upset that they were there because there was rain and ice pellets coming down and they were stuck there I was not the only customer in there there was several I had an hour hour and a half to drive I was trying to get home I was trying to do whatever I had to do and they were so obnoxious that's about all I have to say I would never shop there again very limited selection on clothing and the attendance were so unbelievably rude I'm sorry I'm not a size 4 and I am very very sorry that there were no customers that night and you could not just go home early I wish life could be...

One staff made me not want to return to the Fort Dodge location. I asked a simple question on if they price matched. She responded in a very condescending tone "why would we price match our own prices?". I stated the Google nest max was full price in store but listed online for pick up in the same exact store for $164. I was just curious as to why it would be different since it was at the same store. The worker in the same tone again said "we don't match our own prices, what's the point of that". I thanked the worker and turned to my boyfriend and said we will just order the online pickup one then. We then went to check out with our other items. As we were checking out the worker had then gone up to who I am assuming was a supervisor only a few feet away from where we were checking out and was loudly complaining about my question and why I would ask something like that, why would we price match it's our own prices. I did not hear the full extent of the conversation as it was very embarrassing to even hear as much as I did. I do not feel as though my question was inappropriate nor did I press to get the price in store. I understand complaining about customers but to do it so blatantly in front of them is rude.

Unfortunately I did not catch her name but she was a little shorter, slightly older,...