Thermae Retreat — Local services in Fort Lauderdale

This woman refused to give me the full value of my gift certificates. I think its a scam they run. Be careful this is not the same spot you see a lot of good reviews for. Something sketchy about the place. They took $30 each from my gift certificate. Totaling $60.

At first, I loved this spot. All in all, I bought 5 gift certicates to give out as gifts. Everyone loved it except the last person I gave a certificate to.

So I was gifted 2 thermae resort gift certificate since everyone knew I loved this place So i went and invited my friend.

Now i know why my friend didnt enjoy her exeperience as I was about to witness the decline of this place.

It was not the same. They took out a lot of things they initially had like rebounder and things to get curculation going. It gives hostel vibes and not healing vibes.

They didnt even give us a tour or explain anything like they used to do. Professionalism out the door.

The vibe was more Spring breakish. Large group of kids doing who knows what, all I heard was moans and groans.

What happened to this place?

So when it was time to pay I hand them my (2) gift certificates but apparently the system was changed. So she had to get out of that system and reboot the old system. I waited what seemed like 30 minutes for her to figure it out.

She says to me $30 have been used from the gift certificates.

I asked "both?" She said yes. I said "Nothing here cost $30 . They have no services for $30. So what could i possibly have bought and spent on two seperate occasions without an appointment or with any record of this tranasction. She was just saying the balance. Again talking to a wall.

This woman was so cold , i dont think any healing can occur in this place if this is who sets the tone.

She said maybe a book.

So i say , so you think i left my house , i didnt think to check Amazon or any bookstore. But decided to drive all the way to a Spa to get a book. Not a massage or facial.

To put things in perspective they have a very small book collection no one comes here to buy a book.

So why would i use $30 of the balance of the gift certificates on both gift certificates and not just use $60 off one gift certificate.

She admitted that they no longer use that system and took no accountability that this could have been a mistake.

I asked her to show me an appointment when it shows I used the gift certificate and she couldnt.

She had no proof that it was used. But still was adamant that I paid. She didnt even try to figure out whats wrong. Just wanted her $60.

My friend didnt want to cause a scene.

So i paid anyways.

This was a terrible experience and the lady was like a wall. Even though she didnt know why or had receipts or an appointment listed she was going to charge me. No sense talking to her. She just wants more money. That was already paid.

I left and didnt post to social media or review my experience. I just never wanted to go back and i will never buy a gift certificate or recommend.

But that wasnt enough We travel across the world and have been talking about this place.

The problem is we have a large fanbase and I promoted this place and even though i stopped. People remember what I said and have been visiting or buying gift cards for family.

Now I have been getting issues because people have been reporting back to me about their terrible experience and I think its the same lady.

My reviews and reccomemdations are taking seriously so before anyone blames me I no longer reccomend this place.

I have also had a bad experience and have seen the demise of this place. If you are looking for healing treatments dont come here.

I should have wrote this sooner just as a warning to those that I reccomended it too. My suggestions

Have purpose It seems the original purpose of this place is lost. Find your center and purpose again. The original concept was amazing but now its but a mere shadow of its...

Thermae Retreat is a very special, sacred retreat for the mind, body, heart and Soul. I experienced a very powerful three day healing journey that healed very deep, multidimensional wounds I've been working on for years. I wasn't expecting this, as I booked spa services, but ended up getting so much more as a beautiful GIFT from this very unique and healing day spa. Their team is so caring, attentive, genuine, heart-centered, conscientious, spiritually awake and connected to the Divine. It was so refreshing and rejuvenating to spend these three beautiful days together in such loving peace and harmony. Their indoor and outdoor spaces are lovingly created with peace, tranquility, love, balance, vitality and overall well-being in mind. They offer very thoughtful, special touches such as rose-infused face towels, organic healing teas, copper-infused water, a meditation room with sound healing, essential oil-infused salts for showering, an outdoor shower in their garden, holistic products for use, etc. I'll most definitely be returning and cannot wait to reconnect within this welcoming, sacred healing space. Thank you, beautiful Souls, for all your loving and generous peace, love and light in an otherwise hectic and chaotic world. Your light shines brightly and your presence uplifts everyone who enters through your doors! Namaste and beautiful blessings to...

I am giving this 3 stars for a few different reasons. This place was clean & the staff was very friendly and they showed me around & how everything operates. They even have an ice machine outside to throw ice on yourself for before & after the sauna. They also have a scrub by the shower & different types of water & a meditation & massage room. I did the day pass for $45. I probably spent about 45 minutes there but that’s because there’s really nothing to do there. It says day spa but I wouldn’t really call it a day spa. Other than going in a sauna I don’t really know what else there is to do here. Also, the saunas are really really small and only fit up to one person. I’m 6’3 and couldn’t even lay down in the sauna and everytime I’d move around I’d make so much noise in the saunas because it’s so small. It’s a well run place and if you’re just trying to go get a quick sweat, yea it’s a solid place but not much more to it. I probably won’t be coming back here again. I was expecting a bit more and to spend more time there but quite frankly I got bored pretty quickly and the options of what to do or where to go are pretty limited. It was either an tiny infrared sauna or a hot stone sauna. As you can see in the pictures I tried to lay down and was not...