Jewelry is very pretty but customer service is awful. I sent inquiries via email on two separate occasions and did not receive a response. Another time I called and was promised a picture of an item and did not receive it. Most recently I spoke with 2 representatives who were condescending, offered no apology for lack of response and indicated they would do me a favor because I was “angry”. Item had sold out. Meira T needs to train staff on appropriate and Timely customer service response. Due to this will not purchase from Meira T in the future.
Ironically customer support responded online within an hour of this review . They did not “strive” to provide satisfactory customer service when I emailed 4 days ago before the special “drop” was sold out and on two other occasions. Their response is for Public Relations only, not individual customer satisfaction. Be wary of dealing with...
Read moreLove every piece I have from Meira T, and many of my pieces date back over 10 years - the quality is just unparalleled. All of my pieces are in perfect condition, still shining, with embedded diamonds perfectly in place. I tend to wear my jewelry 24/7 which means I often swim in the ocean or a pool with a necklace on, and yet, wearing Meira T necklace for 10 years and it still looks brand new. I have a few timeless pieces that I always get complimented on and wear daily, and then a few super edgy pieces that are show stoppers literally people have stopped me in the street to ask where I got it from. I always know I am getting super high quality, well-made, and uniquely designed jewelry with Meira T, which I have come to understand is more and more a rarity buying...
Read more1/23 I ordered a necklace from this company. I never received email confirmation. I was notified only on 1/29 they were out of stock and will be making one for me and it will take about 4 weeks. I got no updates and I even followed up on 3/4 and 3/10 via email with no response. On 3/17 I called the New York store who said they would ship it expedited and give me 25% off of the original price. I checked my mailbox every day that week and ultimately got an email 3/21 saying they are...
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