Spencer's — Local services in Fort Myers

Ordered online through them. Waited days to get a tracking number and now the tracking number says it’s gonna be returned for improper postage.

Update to this post. Eventually, I got an email that my order was canceled because it was lost in the mail. So once they were back in stock, I purchased another one. I had already realized I had been charged twice and never got a refund from the one that got lost in the mail so I had called them and they said they took care of it. The second one came very quickly and easily. Then two weeks later, another one arrives on my doorstep. When I called Spencer’s customer service and I tell them I’m not paying to return this after they canceled it. They told me to take it back to the store. I take it back to the store and that just creates more problems because they can only give me a refund for the shirt, not the shipping. When this was not my fault and I’m not paying the shipping on it twice. The only person who was nice out of your whole company was the lady who actually worked in one of your physical stores. And she did so much extra work because you’re online customer service couldn’t tell me how to take care of this properly. I will never purchase from you guys again a whole pain in the ass for a baby T. And your response is crap. I’m not providing Anything because they can look up my own name! You’re being lazy as a company and...

So I thought I would give the place a third try on Thursday January 12, 2023. Once again super loud ghetto style music playing, female employees hanging out and sitting all over the countertops and staring at their phones. Completely obvious to anyone around them or customer comfort levels or need for assistance. I understand that they were younger and lacking intelligence, human decency and self awareness; but where...

The store was clean and nice to go into but I don't appreciate the fact that they forced my phone number into their system without my permission. I told them NO that I didn't want to sign up but they went ahead and did it anyway and now im getting constant messages. That alone makes me not want to shop there anymore. Maybe teach your employees that no means NO and to not force customers to sign up especially without...