CEFCO Convenience Store — Local services in Fort Walton Beach

I was totally appalled at the lack of service and disregard of customer care, on the morning of Feb 17, 2021, at about 5:00 am I entered the store with the purpose of purchasing a newspaper, however the store had not received them yet, I made a comment about the absence of newspapers, the clerk and another employee made a comment about it being probably too cold, so oh well, I decided to purchase a pastry. Walked up to counter with the pastry, the clerk stated (with her back to me) to me that she had to finish up two reports first, so I waited, and I waited, beginning to wonder why the other employee could not ring up the sale. The clerk walked over to where I was standing still doing paperwork, she then walked back to her counter and stated that I would need to come to her station (there were no signs stating this area closed) I stated to her that she could have told me that earlier, but then she decided to get defensive and argumentative, at that point I decided to leave and take my business elsewhere. This is not a store that I would wish to frequent...

The male with long hair and chubby was rude and even went as far as to scold me because he didn't see the two drinks I sat on the counter to buy even though they were in plan view he was just in a rush and irritated he had to work a register. My daughter was nice despite him being rude to me and he rudely dismissed her thank you! He tried to run into me with his products when I first walked in making me halt and stop my daughter from advancing in fear he would just run her over with his beer products. With people needed jobs these days I'm surprised this store continues to employ such rude clerks. The hot bar is never set up in the morning and if there is anything in it, it's old sandwiches. This store has gone down hill and I will no longer be coming to cefco I'm going back...

Every morning around 6am, that I stop in to fuel up and grab a breakfast sandwich (good stuff!) I love the spicy chicken biscuits. Normally fairly fresh! nice staff! The lines are a bit long but move quickly once a second cashier steps in when the line gets about 6+ deep. My only gripe is there are always the same 4-5 vans filled with construction workers who park at the pumps, get fuel, unload everyone to go in and grab their breakfast and drinks for the morning. Instead of moving all the vans after fueling to a parking spot, they just stay parked at the pump, chit chat and move tools from one rig to the next. Not Cefco’s fault really but annoying. Especially since it’s the same people...