Geek Squad — Local services in Four Corners

I recently had the pleasure of being assisted by Isaiah from the Geek Squad at Best Buy, and I am beyond impressed with his professionalism and expertise in computers. From the moment I approached him, Isaiah demonstrated a deep knowledge of his field and a genuine willingness to help.

Isaiah went above and beyond to resolve my issues, ensuring that every detail was addressed thoroughly. His patience and dedication were evident as he meticulously explained the steps he was taking and answered all my questions with clarity. His commitment to providing excellent service truly made a difference in my experience.

I am most grateful for Isaiah's efforts and the exceptional service he provided. He not only fixed my computer but also left me with valuable tips to maintain its performance. Isaiah's professionalism, expertise, and dedication are a testament to the high standards of the Geek Squad. Thank you, Isaiah, for your outstanding service!

Dwight...

DO NOT COME HERE FOR YOUR TECH NEEDS!

Purchased a 2TB internal harddrive and a year of Geek Squad service because their smooth talk about how knowledgable/capable they were on the installation of the new harddrive and maintenance of our computer. Later pick up our computer, bring it home, set it up. EVERYTHING IS GONE! THOUSANDS of family pictures, videos, family gatherings, memories, GONE! I'm not even worried about the rest of our files and games. Those for the most part can be replaced. Those pictures were there for storage, I can't get them back. They were specifically instructed to transfer everything over. It is in the work order. Their Response? "In this case we apparently didn't back it up before proceeding"

Over $500 spent for them to botch the installation, leave a clearly noticeable wad of dust/debris in the computer AND lost...

Made an appointment on Apple to replace my iphone battery (out of pocket). When I show up, they say 1.) they have to do a diagnostic and can only change the battery if it is 79% or less. 2.) they may not have the battery in stock and I could have to come back.

Irritating in that- 1.) 79% isn't mentioned anywhere, and if I'm at 81% (like I was) and paying out of pocket, what does it matter? and 2.) I made an appointment to change out a battery, and specified what iphone I had, why would I then be told, "they can only help if they have the battery in stock"...

busy area of best buy, would have been more frustrating to make an appointment, check in, get called for them to run diagnostics, and get told that they can't help due to the...