I cannot recommend this family-owned jewelry store enough! From start to finish, my experience with them was nothing short of incredible. They truly exceeded my expectations in every way, and I am thrilled to share my positive experience.
First, the customer service was unmatched. Unlike other jewelers I called, who seemed uninterested or unwilling to provide clear information, this team was honest, ethical, and personable. It’s refreshing to work with people who genuinely care about their customers and treat them with respect and transparency.
What stood out the most was their in-house craftsmanship. While other jewelers quoted me timelines of 2-3 weeks and refused to give me a estimate, this store had my diamond beautifully set within just two hours! The fast turnaround time was absolutely amazing, and I appreciated not having to wait weeks or worry about where my diamond was being sent. Knowing that all their work is done on-site gave me so much peace of mind.
Not only was the turnaround time impressive, but the quality of their work was exceptional. The craftsmanship of the setting was flawless, and the attention to detail was evident. My diamond looks stunning, and it’s clear that they take great pride in their work.
I also want to highlight the warmth and professionalism of the staff. They were incredibly personable and made the entire process enjoyable. It’s clear they love what they do and are dedicated to ensuring every customer leaves happy.
After this fantastic experience, I’m already planning to return to shop for a wedding band. I’m confident that I’ll receive the same level of excellent service and quality craftsmanship.
This store truly deserves every bit of the hype. They don’t have 5-star reviews for nothing—it’s because they consistently deliver excellence. If you’re looking for a jeweler who is fast, reliable, ethical, and talented, look no further. I’m so glad I found them!
Thank you for making my diamond setting experience stress-free and perfect. I’ll...
Read moreAny day that I can spend some time in Kripps Jewelers with Vin & Keerthi is a great day! I love this family-owned, local business, and we should support our local shops, because they are integral to our Silver Spring community. I have bought so many gorgeous pieces from Vin & Keerthi that I have lost count. I have earrings, necklaces, & more rings than fingers. My favorite pieces have to be some Art Deco rings I bought for myself and my daughter. Although I do adore vintage jewelry, I have also bought more contemporary pieces & I am glad I did. Everything works well together. Vin & Keerthi are so kind, knowledgeable, and helpful. They are always very attentive to customers, even if they look at many things, and buy nothing. Everyone receives the same amount of respect. Vin & Keerthi are very decent people, who work hard, provide excellent service & have a wonderful variety of jewelry. I would encourage anyone in the market for jewelry to visit Kripps. Today I was in the store, and I started to look at all the gorgeous engagement rings, and it made me wish I were a bride-to-be. If you are in the market for engagement rings go see Vin & Keerthi. Finally, I have to commend Vin for always being so honest. Today, I went there with an antique ring I bought on EBay. I hadn’t realized it was two sizes too small. I thought Vin’s jeweler could just add some gold to the shank & replace the glass stone. Well, once Vin explained how much work would be required to do as I asked, he took the ring & gave me store credit for a future piece. It was a very decent, kind, remarkable thing to do for me. He could have charged me a few hundred dollars for a ring I paid $70 for, but he didn’t. He’s too honest to do that kind of thing. In short, buy local, keep your money in our community & support family businesses. Buy...
Read morePredatory Offers and Deceptive Practices - BEWARE
I was referred to Kripps Jewelers to sell two diamond wedding bands. My initial phone conversation with Sam, who handles these appraisals, was professional. He explained their process was based on the weight of the gold and the stones, and I went into the store with realistic expectations, fully understanding I would receive a fraction of the retail value.
After I brought the rings in, they were taken to the back for Sam to assess. He returned with a combined offer so egregiously low it felt fraudulent. It was clear from the outset that this was neither a serious nor a fair valuation.
When I challenged the offer, Sam attempted to justify his price by showing me a ring from his case that he claimed was "exactly the same" as mine, despite it looking nothing like my band. The real proof of his dishonesty came when he fumbled through his reasoning, incorrectly stating the carat weight of my ring. This proved he never performed the proper, detailed assessment he claimed was their standard process.
It's obvious that Sam's offer wasn't based on the actual value of my jewelry. It was a predatory attempt to prey on a seller he perceived as desperate, ignorant, or both.
Don't be fooled by their high online ratings. Kripps engages in deceptive practices. Sellers and buyers should be...
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