Dollar General — Local services in Fox Lake

I WILL NOT BE RETURNING TO THIS DOLLAR GENERAL! They made me leave my personal shopping bag outside the store which could have been stolen. Yes it is store policy, however i am not a thief. I am enlisting in the United States Navy. My brother just finished his enlistment and deployment. I have volunteered with McHenry county S.W.A.T., I was on the WOODSTOCK police Explorers, one one my family members is a Retired Joliet Police lieutenant. He has also worked with Joliet area Gang Task Force. I done my research and leaving your personal bags at the door is infringing on the rights of every person. If someone has an inhaler or EpiPen, do you expect them to run all the way out and grab the bag? Putting it inside is not any better. A Medical emergency can happen instantly! They have violated the laws of infringement of my personal privacy. Section Solove, 2006! I go on to further state, asking what's in my bag is also illegal. I am also not required to state any medical information or medical difficulties I have under the United States HIPAA act of 1996. sections listed: Sections 261 through 264. 45 CFR Part 160 and Subparts A and E of Part 164. 42 U.S.C. 1320d-2 42 U.S. Code § 1320d–9 The Health Insurance Portability and Accountability Act...

Would give zero stars as possible. Two young kids running the store alone. Neither know how registers work. Held me up in line because I couldn't return my money nor could they move me to an open register next to it. Order was locked up and it turned out all they had to do was reboot the Pinpad. Which is what was discovered after finally calling manager to be walk through it. They blamed it on the poor equipment and computers the store has. Clearly extremely poor training on those left in charge. And even poorer training and customer service for kid running register. Will do everything possible to never have to go to the...

Purchased ornaments about a month ago. Today I wanted to exchange them for a different color. Cassie the associate said she could not accommodate my request because the store has since updated their registers. Even though I purchased them at the Fox Lake location, she told me I had to drive to the Round Lake store because they had the old registers. I told her I was not going to drive to another store since I purchased them at this location. She was so rude!! I would advise Dollar Generaal to provide additional training for her! So...