francesca's — Local services in Franklin

I came in yesterday looking for a solid black dress for an event i’m attending. I’m so mad I can’t remember their names, but the two girls working the morning shift 4/6 were SO helpful and kind! First, they pulled all the black dresses that matched my occasion (hot outdoor summer vineyard). They hyped me up in my dress when i tried it on and even helped pair jewelry with the dresses. Seriously the best experience they were both so...

I went in there to find a dress for some family photos and Alexandrea was amazing! She helped me find the right size and color and took time to asks questions to get the best outfit. There was another women working who came in for her shift and she as so kind as well. Kind staff that took the time to make me feel welcomed and get me...

I love the store but the experience was terrible no one welcomed me or even said a word. Then more customers came in after me and they spoke with them and ask them if they needed any help. So I just put my stuff back and left I was...