Big thank you to the team at Franklin Jewelers! I have this Tanzanite ring with a knife edge band that I had received as a gift from my parents. It was purchased internationally, which makes it a bit difficult to get back to the shop for repairs and cleanings. I broke the shank when moving, doing some heavy lifting (I know I shouldn't have) and I was rather hesitant to commit to a jewler to have it repaired, due to it being a weird band and the sentimental value. After receiving a recommendation to visit Franklin and calling to ask questions before I went, I felt very comfortable leaving my ring with them. They took great care of it too! Cleaning was included for the price of the repair, which was extremely reasonably priced (estimated 30-60, ended up being $45). This is the best my ring has looked since I've gotten it. Thank you to the team at Franklin Jewlers for a seamless customer service experience and taking great care of my ring. I would highly recommend it to...
   Read moreMy grandmother recently passed away. In the days prior to her passing, we learned that her rings no longer fit. Franklin Jewelers went above and beyond to help size 2 of her most valuable possessions which she wore (with a smile) in her final days and beyond. They also worked last minute to put a handwritten engraving into a knife for her to gift to my grandfather before she passed. This request was literally made within hours of her being able to give him this, all thanks to this company. We were treated with kindness, respect, and care in a way that is rarely seen in business anymore. They have gained a lifetime customer (or several) from this...
   Read moreIf you wanna get any jewelry restored or repaired here's the place.
Also they have a line you can send photos into via phone number to help with a quote and convey information. (extremely helpful)
I came in with my grandfathers watch and asked him what he could do and he helped me every step of the way. We were on the phone for about 15 minutes talking over the options THIS GUY REALLY CARES FOR OTHERS. He also genuinely seemed happy when my grandfathers watch started working again. I...
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