The Exclusive Look Boutique — Local services in Franklin

I had a horrible experience with this company! Do not purchase anything online through this business they will take your money and not give you a refund. I’m having to dispute my credit card to get my money back as I received an item that was completely broken. I spoke with them about What happened. They said they were going to send me a new one and they didn’t and now I haven’t heard from them. They’ve completely ghosted me and just took my money. I’m so upset I was planning on using the cake stand. I purchased for my daughter’s birthday that didn’t happen obviously and I can’t imagine treating a customer this way or taking someone’s money in this fashion.

Edit: just got my refund but no Communication that I was being refunded or what was happening. I Will not be...

This store is doing it right! I've visited this store about 4-5 times. Every time I come in, I'm treated very well. The staff is so helpful, very kind, and it's so refreshing for a boutique to treat EVERY customer the same. This goes a long way. Because of this, I would rather shop here than other shops in the area where you're sized up before they decide the level of customer service you deserve. I've never found this to be true here, they are wonderful to everyone. Store has a lot of different style and sizes. No matter the style you dress, you will find it in this shop. The prices are reasonable, and we like the variety. Would love to see a few more XL sizes, but other than that, this store is...

This is my favorite place to go!. I can’t say enough about this boutique. You are guaranteed to get complements when you are styled by TEL. The best part is if you are local you can visit the store but still share all the things with your friends that are not local with the app. You will quickly learn to set reminders for shopping night Tues at 8pm and Fri at 12. I promise you, you won’t be...