Very disappointed with the team behavior Today I went to buy gold and they kept one price and when I was ready to buy that( it was 310$ she told me itâs 310$ and when I was interested to buy and they charged an extra 75$ and said the price is increased and we forgot to change the tag. Told me to pay 385$ I felt like why didnât you check the price before telling me ? She told me 2 times that itâs for 310$ When I was ready to buy for 310$ then she said I need to check the price again and then she did this to us we really got disappointed with this If you wanna change change it 1st or if you forgot then ask us to wait for the actual price we will surely wait but donât change the prices after conforming twice when we are ready to buyâŠ
Been visiting them since many years I observed them if you buy something they will treat you good if you donât then you can see their behavior with you and I have never returned without taking anything but if u donât like anything and if I see 2more minutes they will start putting a wierd face (I wasnât even there for 3mins) they hardly helped for 1min and expected me to buy things immediately Itâs GOLD we do take time and if we donât like it donât force us to buy something Noticing all these but still went to buy was a blunder mistake.. but donât repeat this to any...
   Read moreLast week me, my wife ,mom and dad went there to buy My wife necklace... as I told them from the last time I was there I had yellow gold... lady who was at front was showing us ugly necklaces+ way too high price.
On the other side when I as them about Forevermark Diamond. They don't know anything about it. How diamond works. How's many types... they show me ring with diamond cost $5550. Which I can buy at Shane Co. Company for $950. Total a rip off.
The Woman who was helping us was friendly.. not helpful. She only rushing us give my wife what she likes on here asking her if she like it or giving her time to think or decide.
Then the earring... she sold us total a rip off. At Shane Co. Company it was cost only $200 She charged us $800.
Will never Go back there again. This place is total a rip off. There service is worst.
Forevermark Diamonds I went to Sausalito Jewelers. Best...
   Read moreVery rude service. My family has been going here for 30 years, and to this day not had a bad experience but today i will no longer be going here because of this rude lady who bluntly insulted me. I bought 4-5 things last week for them as a gift for my sister in law, she didnât like the ring but everything else was okay. I came back this week to return the ring and the lady said i will have to deduct amount, 1. I showed the recipient and everything what could i have possibly done to the ring in a weeks matter. 2. I did not even mind the deduction but the rudeness of the lady is what is making me write this review. This is not acceptable and she should be reprimanded for this type of behavior. In my life i have never experienced something like this. This is the lady who calls her self the...
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