TAP Plastics — Local services in Fremont

After 6 trips to this store, the finished pieces are still not right even though I gave them exact templates of the pieces I needed. On the first trip, the person who took the order forgot to measure two parts, so had to go back for those. Then, the holes were either drilled off the mark or they were omitted, so I did them myself. On the third try, the oversized slot on one piece is still too wide on the remade part. But worse, each time, they refused to expedite remaking the parts, even though the delays were their fault. No apologies, nothing. I am going to try other TAP locations to get this project finished. You can see that the guy in the back who cuts the parts just doesn't care. No pride in workmanship!

In response to the owner: I did, in fact, mention these mistakes to the young man who took the order on my fourth trip to your store. Second, I did not know about the mistakes until I took the parts to my job. Third, I chose not to wait because you were busy with a customer and I did not think you could possibly make the exact same mistake TWICE on such a simple part! And now, after two attempts, you want me to try a third time? Honestly, how many attempts do you need to get it right? How about an apology and a discount...

I would recommend TAP Plastics to everyone! David, Mike, and team were so very polite, helpful, and extremely skilled in helping us to get our Indian Idol of Lord Ganesh mounted onto a new base, and framed with a transparent structure.

They spent a lot of time perfectly taking measurements, taking the idol off of its original mounting which was very very hard to do, then mounting the idol onto a new plastic white platform made by TAP Plastics, and then encasing it with a clear plastic cube (also made by TAP Plastics). They presented the idol with a very modern and clean look - which is what we wanted - simple and elegant. Everyone tells us, the idol looks better than the original encasing it came in. Very grateful to the team - thank you so much!

Will be coming to you with more projects for sure! The shop has a lot of cool and colorful items on display - making you want to visit it...

This place is the shining example of great customer service and old school craftsmanship!!! We had a very special sized signed bottle of champagne that needed a nice case. I called in the morning snd the gentleman on the phone assured me that they can do a custom case for my needs. When I brought my item in later in the day, David came out and helped me with my item. He took the proper measurements and made recommendations on what materials to use to make it look great. They were very helpful and nice and the job was finished even earlier then they had promised…we are lucky to have this location in Fremont and the folks in the shop are wonderful to deal with! Bring all your custom needs, they will take great...