Sakoon — Restaurant in Fremont

TERRIBLE BUSINESS. DO NOT order catering from here AT ALL. A couple weeks ago we hired them for catering. We showed them our itinerary since we were going to have some performances. We wanted to make sure that the food got there on time and not interrupt any games or singers. We agreed to have the food arrive at 6pm so that appetizers could start going out at 6:30 and then the food could follow shortly after. We had plans for after dinner starting at 8 and so we were extremely unhappy when the food did not arrive until 7:30. The appetizers and food were put out right after each other so most people did not get a chance to try everything. People were also rushing to eat, I did not even get to eat because we had to fit all of our performances and games in the span of 2 hours. After the food was dropped we told the restaurant to be back at 9:30 since we only had the venue til 10.The workers at the venue also told them the say time. At 10pm no one showed up so we started calling the restaurant. We were continuously put on hold until they said the driver would be there in 5 minutes. He was not. He got there at 11pm and when we asked him what happened he said that he had just been called to pick up the food. It seems to us that the restaurant forgot about us which is why we had to call and why the driver got there an hour and a half late. Not only that the owner told us the excess food belongs to him which was very strange. He kept asking us if people ate (when everyone did not get to eat) and said if everyone ate then the rest of the food is his. Anyway, the driver didn't get there til 11 so we helped him pack everything up as well as the workers at the venue. We did not get to leave the venue until 11:45pm when we were supposed to be out of there by 10. The next day we spoke to the owner in person and he was extremely rude, told us that it was not his problem and that he did not care. He walked us out of his office without attempting to remedy the situation in any way. We paid a good amount of money for delivery alone and we did not get the service. If we pay for delivery then it should get there somewhat on time and we should not have our entire event thrown off because a business is not professional enough to remember its catering orders. Very rude owners and food wasn't even good enough for how rude they are. Embarrassing. EDIT: to follow up to the owners response, we were very kind to him. we walked into his office after waiting 20 minutes to speak to him. We started off by stating that the food was good and that we appreciated the service; however, we have an issue with the delivery and that we were promised a certain schedule. We did not care in the end that they did not provide us any containers to take any food home and that he told us we could not take any but simply cared about how someone can be so rude and unwilling to remedy a situation that was caused due to their unprofessionalism. As a business owner he should meet expectations and remedy if expectations are not met. Please stay away so you do not have to deal with such a rude...

Exceptional Experience at Sakoon Banquet Party Hall

We recently hosted a grand party at Sakoon Banquet Party Hall, and it was an experience to remember! From the moment we began planning to the final wrap-up, everything was handled with impeccable professionalism and care, ensuring our event was a grand success.

Venue and Ambiance The banquet hall itself is stunning. It exudes elegance and class, making it the perfect backdrop for any significant celebration. The space is well-maintained, and the layout is both functional and beautiful, providing ample room for dining, dancing, and socializing. The lighting and decor added a magical touch, creating an inviting and festive atmosphere.

Planning and Coordination A special thanks to Diya from the Sakoon team, whose expertise and dedication made the planning process seamless and enjoyable. Diya was incredibly organized and attentive to our needs, offering valuable suggestions and ensuring every detail was taken care of. Her proactive approach and excellent communication skills helped alleviate any stress, allowing us to focus on enjoying the event.

Decoration and Aesthetics Norma, the talent behind the decoration, truly brought our vision to life. The decor was breathtaking, with every element meticulously arranged to create a stunning visual impact. From the floral arrangements to the table settings, each aspect was thoughtfully designed, adding a touch of elegance and charm to the overall ambiance. Norma's creativity and eye for detail were evident in every corner of the venue, leaving our guests in awe.

Service and Hospitality The service at Sakoon Banquet Party Hall was top-notch. The staff were professional, courteous, and attentive, ensuring that all our guests were well taken care of throughout the event. The catering was exceptional, with a wide array of delicious dishes that received rave reviews from everyone in attendance. The seamless service and warm hospitality contributed significantly to the overall positive experience.

One-Stop Shop for Grand Parties in the Bay Area Sakoon Banquet Party Hall truly is a one-stop shop for hosting grand parties in the Bay Area. They provide a comprehensive package that covers all aspects of event planning, from venue and catering to decoration and coordination. This convenience, coupled with their high standards of service and quality, makes them the perfect choice for any special occasion.

In conclusion, we couldn't have been more pleased with our experience at Sakoon Banquet Party Hall. Their exceptional service, beautiful venue, and the outstanding efforts of Diya and Norma made our event unforgettable. We highly recommend Sakoon Banquet Party Hall to anyone looking to host a grand celebration in the Bay Area. Thank you, Sakoon team, for making our event...

The worst place to do your party events. I can't speak much of the restaurant but the booking a hall with them was an absolute nightmare. We booked the hall with the owner "Balkar" who failed to tell us at the time of booking that they will only provide us with HALF the hall. We found out literally 2 days before when we went there to look at the venue and the owner REFUSED to admit that he failed to tell us that they will give us only half the hall. We spent 2.5 hrs there trying to clarify. When we told him we will give less money since we will only get half the hall (& paid for the full), he straight up refused and told us to CANCEL our event but will not decrease even a dollar (keep in mind, this is 2 days before our event).

Then we found out that the slideshow projectors are broken. We told them to take care of it or tell us if it won't be fixed so we don't waste all the time making a slideshow. But of course, they failed to do both. We made the slideshow, even half hr before the event they didn't know if it would work or not and of course ended up not working. It was so upsetting since I had really wanted to do the slideshow and had spent so much time making it.

My decor person also had to literally kick out the guests from the event that was before us so she can get started on our decor. The restaurant/hall people would not tell them to leave.

DO NOT BOOK for an event. The owner is the worst, no customer services skills or any regard for his customers. He is RUDE and LIES. Rest of the staff was very helpful and friendly. And it seemed as tho the rest of the staff were not surprised by the actions of the owner since this whole situation happens often, with other customers as well. So save your money & stress and...