Stereo 1 Wherehouse & Window Tinting — Local services in Fresno

My Road King needed better tunes and this fairing delivered. I had been running a Bluetooth receiver/amp beneath the seat. They powered 2-6x9’s (in the saddlebag lids) and 2 handlebar mounted speakers. They were loud but not clear. I started looking around and found Stereo 1Wherehouse. I contacted Greg and explained that I wanted a system that would also support my [existing] 6x9’s. He replied within an hour (it had to be around 5am on the left coast) and included a sketch of what I was looking for. After a few discussions with Greg, I chose a fairing with: 4-5.25” speakers, a Sony head unit (with Bluetooth), and a 600w SoundStream amp.

The BAD: Unfortunately, the fairing arrived damaged. The box was heavy duty corrugate and the fairing was well wrapped/padded. The exterior of the box was heavily damaged in a single spot that aligned with the edge of the fairing. The fiberglass was cracked enough that I could see fiber and the inner fairing would not line up with the outer fairing. I completely hold the shipper responsible for the negligent handling. We’ve all seen some of videos of how some delivery employees just don’t like their job

The GOOD: I contacted Greg about the damage and we started a claim together. After more than a week of waiting for an agent to inspect the damage (and shipping materials), Greg asked me to get an estimate from a local body shop. When I gave him the estimate, he refunded me that amount and worked with the shipping company to get reimbursed. I do not know the outcome of the claim but I do know that Greg went above and beyond to keep me satisfied. EXCELLENT CUSTOMER SERVICE!

Since the unit had to be taken apart to make the repairs, I decided to make a couple small improvements. I replaced the speaker screws with stainless steel machine screws and added washers and locking nuts to the inside. It’s a Harley. It shakes. Small effort for peace of mind. I also drilled a hole next to the power adapter and added a garage door opener remote while the fairing was apart. The remote is a waterproof button on the interior face of the fairing and the transmitter is inside the fairing. As requested, the unit arrived with the extra wiring for the saddlebag 6x9’s. The install went exactly as it should and I was back on the road.

This review is long past due but I wanted to wait and give a complete review. I have not had any issues with the system that Greg recommended. It sounds just as amazing as when I received it and nothing has failed. I get many compliments on this sound system. This system is LOUD and it is CRISP. In fact, it has upset the band on bike night at least once. The windscreen and trim piece are slightly misaligned with the holes on the fairing but I honestly can’t say that this is the fault of Stereo1Wherehouse. I bought the windscreen and trim from a company that has a smile logo and was probably made overseas. If I had it to do over again I would have purchased the screen and trim from Stereo1Wherehouse so that it would be guaranteed to fit correctly. They check everything before it ships. As I’ve already stated, the customer service is excellent. Greg even sent me frequent texts of the progress along the way. I always recommend Stereo1Wherehouse fairings and sound systems to anyone who asks about mine. These are less expensive than other brands and I honestly believe that the stereo...

I went to this place today wanting to change out my old alarm with a new one because I was having issues with my old arming and disarming with remote. I explained this to the worker and all I got was a bunch of excuses why his place shouldn't replace my alarm. Very bad service. I will never recommend this place to anyone. I took my truck to another place that had no problem replacing my alarm plus checking my stereo system. Replacing my amplifier too. This place just missed out on 1000 dollar sale.

So in reply to your response to my review I explained it clearly to you that my truck sits In my garage alot which results in the battery dying!!! I also Never told you that my truck had electrical issues. Everything I mentioned had to do with my alarm not working correctly. There is no reason for me to go get my electrical checked on my truck before getting my alarm replaced. You could have just simply stated that you could do the work but would not be responsable for any other issue with my truck. You just started mentioning that what if your work comes to you and tells you that my heater is not working now. What does that have to do with anything I said to you about my alarm? Look I have been doing customer service for over 20 yrs. The way you spoke to me yesterday was not good customer service. I just felt that you didn't want to help me. Honestly I was shocked by the way you were talking to me. Like if I was stupid. I wish you all the success with your business. Maybe you were just having a...

The first time I took my car to tint the windows. It was 2012. Ever since I've been taking my cars there because the owner is a very respectful person who treats customers with respect and if you don't speak English, no te preocupes porque también está Thomas, una de las personas que trabajan con él, que por cierto es el que instala los vidrios polarizados muy profesional en su trabajo. I am very happy with the results on my cars every time I take it to stereo 1 where house Audio and window tinting. Thomas The guy who tints the window. He's a professional with a lot of years working there. He does an exceptional job. No complaints about his work and he recommends it as long as you own the car warranty. Mientras tengas el carro, si te pasa algo que se empiece a despegar o que allá quedado mal te lo cambia, but till this day I have not gone back to get something fixed because it was put wrong or anything. Till this day I'm very happy with the service they provide me. Thank you...