Office Depot — Local services in Fresno

I had ordered some photo prints from Office Depot two days ago (same day pick up). It turned out I had to pick them up two days later, which didn't bother me at all. I patiently waited the two days, but my pictures still weren't ready. So, I decided to go to Office Depot and asked the photo center lady, who had a nose piercing, politely if she could help me with my order. She immediately gave me attitude and said she hadn't gotten my photos ready because she was "busy." There weren't many people there, so I asked nicely if she could help me now since I was there. She responded, "I cannot help you. You will have to wait until I get to them or I can refund you."

I was very embarrassed and ashamed of how rude she was, so I asked for a refund. She turned around and left me talking without giving proper guidance on how my refund would be processed. I waited, and she ignored me for quite some time. After she got tired of ignoring me, she said, "I will cancel your order via email." I was shocked and upset. I understand any job can be stressful and hectic, but you always need to provide decent customer service and be a little more respectful to people. She is definitely not a problem solver. Thanks for nothing, Office Depot. I guess I will be waiting for my...

I had problems printing with my personal laptop and printer. I love my printer but it gave me such a hard time. I don't know anything about drivers and connections with wireless printers at all. But I went in today to see if anyone can help me. I simply went into the store with my laptop and printer to see if they can help. Unfortunately, if you have a wireless printer, they can't plug it in and see the problem. (it's understandable) The guy knew what was wrong and quickly identify the problem of the connection. I never stated the problem to him and simply said that my printer wasn't printing through my laptop but my phone can. He then told me that the driver probably has to be reinstall again. He also said to watch the CD that was provided with the manuals and yes, that was my answer. I didn't have a driver and in order for it to successfully print again, I must download the correct driver. So after I did that (took about 2-7 minuets) I was able to print again. I honestly thought that I tried everything, but I was wrong. I should've looked and read the manuals carefully. I could've saved their time and mines. But I am glad to go there because now I know what to do if that problems does...

Worst place to get your passport size photos or any other photos. They will not cut them for you; I mean why they have that service if they’re not going to do the job right!! I asked for 2” x 2” passport size photos and she gave me photos on a 4”x 6” sheet paper, how am I spouse to cut them? She said you can cut them with scissors lol totally unprofessional so I was like okay. When I got home and cut them with scissors the actual pictures were 2.2” x 2.2” what the hell??!!! I paid $45.94 for 8 off size passport photos and a glue stick what a rip off!! So I went to Fedex Kinkos the next day and took me 45 minutes to the fix the photos to its proper size. Don’t waste your time here with photos, go to Walgreens or Costco they’re ½ the price and they will give you the actual size nice and cut only $5 bux for two professional 2”x 2” passport size photos and save...