Frisco Mercantile — Local services in Frisco

I had been a dealer in Frisco Mercantile since 2014 before the current manager, Linda Westemeyer, started there. I had a locked showcase selling silver/gold jewelry, some were priced at a few thousands. In early 2022, my showcase was broken into twice within a month by the same thief during the opening hours. As a result, I lost more than $10,000 from the two break-ins. The store was not responsible for any of the loss even though it’s under their watch and in a way, they allowed it to happen. I didn’t feel safe and moved out but didn’t know what to do next so I didn’t end my contract with the store. However, by November 2022, the store added additional locks to the showcase to make it more difficult to break in so I moved back and restarted my business.

In early February this year, after two thieves stole two diamond rings from my showcase at a different store in North Dallas while the clerk was showing them my jewelry (recorded in the camera), I was concerned about the security of my jewelry in Frisco Mercantile also so I communicated with Ms. Westemeyer immediately in person and in length and was very clear with her to let her staff know to keep my showcase doors closed after taking out the piece that the shopper was interested in to prevent the same kind of thefts happening again. She assured me that she would personally take each of her staff to my showcase and train them to do that. However, the next day in my security camera I saw one of her staff left my showcase doors completely wide open to the shoppers. The same staff unlocked my showcase three times that day to three different groups of shoppers. All three times the doors were left completely open to the shoppers, the staff stepped back and most of the time she was not even paying attention but looking at her phone. I am not accusing any trustworthy shoppers stealing but after so many painful experiences I learned that thieves were out there and it needed to have a process in practice to keep my jewelry secured. I showed the videos to Ms. Westemeyer about the bleach but she never at once acknowledged that it’s not acceptable. I moved out again soon after because I realized the additional locks didn’t make my jewelry more secured from the potential thieves if the staff left my showcase doors wide open and not paying any attention. Therefore, this was the turning point for me to move out for good so I asked Ms. Westemeyer to return my one-month deposit that I paid when I signed the contract in 2014 but she refused. I felt I was just...

I was absolutely shocked walking in here. I had passed this place going to and from work about 20 times so far and every time I went by, it didn’t look very crowded. I judged it a little thinking - i feel like it would have better traffic if it’s something worth my time. But I was severely wrong. This place stayed in my head calling me from the moment I noticed it and finally took a shot and went in with my 3 kids aged 7, 2.5 & 10 months - mistake 😂. There are so many fragile items in here I had to keep laser beam eyes on them at all times, as well as my mother in law. We were all in awe of how huge it was and the variety of things they have by different small businesses. I’m so proud of small business so this was just a dream for me. I plan on taking a trip back when I can slow down and walk all the isles myself…. But we did find a couple nice items for the kids, kids bedroom, my husbands new office, 2 drawing pads and some little antique figurines for myself. I would recommend this place to any and everyone. It seriously has something for every single person out there and if you’ve been on the fence about visiting, just take the leap!!! You will NOT be disappointed.

The staff were all very nice and helpful, some of the business owners were there in their booths, there was only 1 booth with the “let me show you how it works” guys but I didn’t mind because they actually had a decent product. The store as a whole is decorated so beautiful. It really took an artists eye to design this whole place out and continue to...

Frisco Mercantile is a hidden gem! Isle 12 has the best customizable and commissionable art—you won’t find anything like it anywhere else! This magical mercantile is impeccably managed, always clean, organized, and the staff is super friendly. I love the incredible variety of crafted goods and American-made items, and the merchandise is constantly updated, making it the perfect spot for unique gifts, anniversaries, or home and office projects.

I love how the vendors keep it exciting with fresh merchandise and rotating displays, plus they’re always hosting fun events. If you swing by every month, there's something new to discover! Whether you're with a friend, lover, or spouse, it’s the perfect place to explore and get inspired.

And it just keeps getting better—workshops, events, and classes are coming soon! Interior designers, get ready because informative and fun CEU sessions are on the horizon! Highly recommend stopping by Frisco Mercantile—you won't be...