PGA Shop — Local services in Frisco

Absolutely horrible customer service. I asked multiple people for help. 1. First man talked down to me like I was idiot to even ask that question. 2. Next guy said he couldn’t help because he had to go on break. There was nobody else to ask questions. We been to the store multiple times and always had zero luck getting any help. We tired to make an appointment to get fitted there was absolutely nothing available on their website. We took our business elsewhere. They lost a huge sale as we just bought two new sets for my husband and I as well as new drivers...

Edit: After PGA Shop Frisco responded to my review, I was able to work with them and get the hoodie I wanted ordered and shipped to me.

Original Review: I was there two days ago, wanted to order a hoodie I saw when I was there, but didn't buy that day because the weather was terrible and just wanted to get home after our round.

So I called to see if I could order the hoodie over the phone and was just told they don't do phone or online orders "because they are a resort."

Pretty disappointed I couldn't...

We arrived just as they were closing for the night and we were warmly greeted by Mike, Randy, as well as the manager for all retail here on property. Everyone was so helpful and excited to share all that the new PGA Frisco has to offer. The store has a great variety of options to choose from. Mike checked us out with a smile even though we were well beyond closing. We are excited...