Daviko Gems — Local services in Gaithersburg

I went into Daviko's on the recommendation of a friend who has had him make a number of custom pieces for her and her family over the years. I had a large variety of things I needed - selling old pieces of jewelry I had collected or inherited over the years, having some very special heirloom rings sized and formally appraised, and having a wedding band designed and made to match an engagement ring I got from a close relative before she passed away. I also needed several items repaired and cleaned. Daviko was honest, friendly and easy to work with. He advised me on which items were worth selling/repairing and which were not. My daughter was visiting from out of the country for the Christmas holidays and was hoping to have a wedding set originally given to her great great aunt in 1942 sized and ready to take back home with her in less than a week. Daviko made that happen, and also helped her choose a wedding band for her fiancé. All the items were ready for her to pick up in just a few days at a very busy time of year. I had a necklace I'd inherited that was not at all my style. Daviko was able to use the diamonds from that necklace to design a beautiful wedding band to match another heirloom engagement ring that I will now be able to wear and enjoy for many years to come. Thank you, Daviko, for your excellent customer service and for sharing your talents and expertise with us. We...

My 30 year old Seiko watch needed a battery, a routine procedure that has never been an issue before. I moved here from out of state not too long ago and poked around on the web for a repair shop. I found this on the Daviko website: "$4.99 Watch Battery, One Battery per customer. Most Watches. Mention offer on website" So I went in today, and was told "if we have the battery it will be $15". I mentioned the offer on the website, and the response was that was only for watches that didn't need special tools or attention. I told him to proceed and watched while he used a standard watch opener spanner. He grunted and cursed and complained about how hard it was to open, asking me "who put this back on?". In the end he removed the back and replaced the battery in less than 5 minutes. I paid the $15 but will never return to this shop. The service was unfriendly, unpleasant, and inconsistent with the message protrayed on...

I love Daviko’s personal service and attention to detail. I came to Daviko looking to find a better fit for my diamond ring. In order to gain knuckle clearance, the current size of my ring’s band was so big that once on my finger, it was too loose, and would spin. David suggested a band with a hinged opening mechanisms to solve my problem. The new band even allows the stones to remain in the original setting.

I will return to have David redesign other pieces for me and highly recommend him to anyone looking for an experienced and...