Kohl's — Local services in Galesburg

I really appreciate the Kohl's store here in Galesburg, Il, especially at holiday time. I've done most of my shopping at Kohl's and the people have always been helpful. I was super surprised on Saturday when I went to the checkout and Martha said I couldn't pay for my merchandise until I talked to Margaret, the store manager. Imagine my surprise when they told me I was a WINNER and my entire cartload was FREE! They were both so sweet and said they were happy the "random" winner in my case was a frequent customer. Thank you so much for the promotional "win" - I saved $209.44 - and especially for the kindness and professionalism of people like Martha and Margaret. Sure makes my Christmas "merrier". Happy Holidays to all...

I just adore this store. I am always greeted by at least one person when I walk in. Then, there will be someone who asks me how I am or if I need help with anything while I'm shopping. I normally find great deals.

Best of all, they will do their best to accommodate me when I inevitably leave my coupons at home (over 50 miles away). I go to Galesburg for doctor appts and will occasionally stop by the store if I'm up for it. Since it's not a planned shopping trip and more of a spur of the moment thing, I don't think to bring those. Thankfully, the two times I've need one, they had one I could use!

The only thing I can think of that is a negative is...I wish it was bigger. 😩 BUT, I am thankful just to...

Margaret, waited on me. And check every box I have for Great customer service. Reminded me to put in for my rewards let me know of my discount I received and savings. Margaret was pleasant and professional.I was having a problem with an online order that was not followed through on what was to be done. Margret took care of it with no problems, fast, and I left happy. She checked all the boxes for Great customer service! And as always the store is well kept clean, not cluttered, easy to walk through, and inviting to look at all they have.Kudos to Margaret and the...