My husband and I came in just to ask a question about a piece we purchased elsewheres and the woman behind the counter was so gracious with her time, very kind and seemed really knowledgable. Just her attitude and the cozy vibe of the store really makes me want to come back here for any jewelry needs I may have in the future. This is why I like "Mom and Pop shops" over big corporations. The level of hospitality...
Read moreHad my silver threadless labrets for 3 weeks to shorten them from 7mm to 6mm. Josh said he'd shorten them by 1mm each. When I picked them up they had only been blackened on the ends and not even shortened at all. After I measured them to verify they were still 7mm long, I called him and he stated he already did it and would not do it again. Very poor customer service as he did not even do what he...
Read moreMy experience with Melton Jewelers is always excellent! Chuck and Linda are very knowledgeable about their business and the friendliest of people. They are such an asset to the community of Galesburg. I would not feel as comfortable with anyone else. I can always trust Chuck's work and his guidance! Thank you so much, Chuck and Linda for making every visit a great visit...
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