Rent-A-Center — Local services in Gallatin

I called Friday (12/06/24) to inform the manager I was going to be making the payment on Monday, instead of Saturday, due to an unforeseeable circumstance. I had only ever been late once prior, by 1 day. The manager was very rude with me, and vulgar, demanding not only to pay the payment that was late and the late fee (no problem) but also demanded that I pay a double payment. When I told her that wasn't going to happen, I'll pay it as scheduled, she became irrational and rude. This isn't a car payment, this is an appliance payment. This isn't how you keep customers. I'm going to take my business else where, because I'm not going to be talked to so unprofessional by someone who's just a manager at Rent a Center. I was very polite in letting her know it was going to be late, and I expected her to be polite likewise. Does corporate even read...

I had to do two seperate transactions for dining set and then bar stools. After making my payment for the bar stools, I received a text and email. But after making payment for the dining set, the website notified payment couldn’t be processed but still deducted the payment from my bank account. I did not receive a text or email and I can’t refer back to the order as I do not have an...

Not only will this store threaten to arrest you if you miss one payment but the corporate guys won't even return your call when you make a complaint. DO NOT DO BUSINESS WITH THEM! Even a global pandemic won't give these...