Pronto Laundry — Local services in Gallup

My experience here was not so great! This business does not follow COVID-19 guidelines as there Sign says.

( To prevent the spread of COVID-19 we are limiting to 1 person per family. And no kids allowed. Keep a safe distance of 6 feet.)

Unfortunately they do not follow what the sign is stated on the window! My experience here was I seen people coming in as whole families of 2 or more and I seen kids coming in laying on tables and chairs. People even with there mask off!! The people who work here don’t even say nothing. So it was an unsafe environment. This place is for sure at high risk of spreading COVID. If the workers and owner aren’t more strict with guest about the safety rules. Please make this business a safer...

I used to think this place was worth 5 stars until today. I washed my 1 year old's clothes after she threw up on them. When I pulled out of the washer, they looked exactly the same...chunks and all. I mentioned it to the old lady who's been here since day 1 and WITHOUT looking at my garment, she immediately snapped, "those are stains". I guess they're chunky stains. Long story short, they didn't care. Dryers are cold and they changed the price to .25 for 15 minutes (it used to be 20 minutes and the temperature is a lot colder.) I included a picture of my "chunky stains" still on my...

This place is a joke. I'm so upset with myself for even trying this place. Expensive machines and the dryers are not hot. "The lady I told about it just said it's going to get hot maybe you should put some in another dryer." It wasn't overfilled, it was a cold tumbler! I tried other dryers as well. .25 for only 10 minutes 👎

Definitely one of the worst laundry places in Gallup. A typical laundry visit is about $10 for me. This place was nearly $30 and I still went home with DAMP clothing. Don't waste your...