Burger King — Restaurant in Gallup

My girlfriend and I are driving across the country and stopped here before going to our hotel for the evening. We walked in and a counter worker with a headset looked at me and then turned her back to me. My girlfriend and I stood in line for over 5 minutes while this worked kept her back to us while pretending to be busy. The drive thru employee walked over to take our order eventually. Another customer walked in after we ordered and the girl who ignored us the whole time turned and helped him immediately. The employee who ignored us had to call out our order, and we asked for some ranch and bbq sauce and she sighed and then very dramatically put one of each in our bag, I asked for one more of each and she said she’d need to ring us up for more sauce. We spent $35 on our food, and have never had an issue at a Burger King before getting 2 of each sauce. Very disappointing experience, felt very unwelcome. I’ve worked 15 years in the service industry and have never come close to acting that way. Then we got back to our hotel and the food was awful, the chicken patty was dry as a bone and our fries were obviously very old. I wouldn’t recommend stopping here if you’re...

This person who has bad attitude had the nerve to say to me I'm the one with the attitude and I was just matching her energy call me out for it and yet I call the manager told her about it she just defended her actions and hung up on me and just really inconsiderate people I ever met!!!!! I will never go back here and told ther other store my experience what happen yet they have more of heart to say sorry unlike this wannabe tough acting people here and when I called back they just didn't want to answer and therefore will never come here or do my business here ever again so forget you burger king on East side of drunktown Gallup nm!!! Never on the customer side always saying it's the person's fault there all like that always have one side and never want to do anything right be on the freaking customer side...

In Gallup New Mexico on the east side I went through drive thru, there was like five other vehicles in front of me. I ordered and waiting for vehicles to move up, I was still park at the intercom, I have already placed my order. I just remembered I needed onion rings; I said excuse me, the person behind came on and said abruptly YES! her voice tone was very bold, informed through intercom you must be having a bad day behind to intercom. As I pulled up to pay for the food and get my food, I noticed it was a Manager wearing the microphone taking peoples orders at the drive through; (turns out its is a manager at BK). I was surprised! that's the experience I had at Burger King on the west side...