Cox Store — Local services in Garden City

If i could give them 0 stars I would. Moved out of the coverage area in august and contacted them regarding disconnection of service. I was under the impression it was disconnect. I received a surprise bill this month 2 months past due! contacted them they had no records of me contacting them for disconnect. they were not willing to work with me, I was willing to still pay for the services of september (even though I HAD ALREADY MOVED since August 15th). Needless to say I have been a COX customer for 7 years now and am disappointed that they treat their loyal customers like this. Its sad to say that they do not care about their customers they are just another money hungry company. SMH. treat your loyal...

Okay so I already paid my deposit and set up my service and had my modem ready for pick up. I get to the store at 6 because i work from 6-6 so I took off just a few min earlier to get there before they closed and I also called to let them know. Well I get there and they still have a customer inside but they wouldnt give me my modem.. all they had to do is hand me my modem and that it.. everything is paid everything was set up but they were to busy trying to leave instead of trying have good customer service. They didn’t care. So I highly don’t recommend this service. Go to hurbis or att.. I called the 800 number and asked for all my refunds and cancel all...

If you want to pay top dollar every month for their best internet service but get really bad internet service as if paying premium didn't even matter then this service is for you! I love never having signal and multiple dead spots on my phone and my my internet data is awesome cause we are paying for unlimited but it still says I am running out of data and slows my phone down. It's so bad that even during a power outage I don't even bother playing on my phone cause I know it's pointless and asking way too much to have decent connectivity. So...