Xtreme Xcapes — Local services in Gastonia

Overall we had a good time and the lady who guided us was great. We did Sanctuary and I want to come on here and talk about it a little bit because I think it’s fair to know what you’re going into because some of it was a little irritating. Sanctuary is HUGE. At their second location they allow an hour and a half for it, but they decided to take 30 minutes off at this location for funsies I guess? That was the first irritating part. According to our guide, only a 5th of people actually make it through. I recommend doing Sanctuary with a larger group if anything, not two people for a date like us. Second part that was irritating was one of the locks was facing the wall, and even with the lamp I couldn’t see to get my hands around it well enough to put in the code.. along with it the code to this specific clue was wrong, or the clue was wrong and our guide had to come in there to assist and even said that something about it was wrong. It took up a good 10 minutes of our time, we still wouldn’t have made it out but we would have gotten much further if the staff who set the room up didn’t make that mistake. I also think in the description for the games they should recommend the party size.. I think with more minds to figure it out Sanctuary would have been more feasible, I know it’s a “escape” room and it’s not supposed to be easy but we had a whole extra room to do with 3 more puzzles and where we made it to was “above average” for visitors.. Our guide stated we’d be separated in the first room for “30 minutes” and that’s half the time with 2 more rooms to go, so like I said not really a great game play for 2 people and I think it should be included in the description. The props at the end are super cute, and I think the pricing for it is...

We tried Xtreme Xcapes for a date night, to have an experience with the escape rooms in Gastonia. Not familiar with the area, we realized it was located within the Gastonia Mall.

At first, we had some issues with the room itself. There were some keys that weren’t clear to find, with no clues to where they were located. It was to the point we were told to physically dump out of one of the larger props to find one of the necessary keys after both of us checked the prop multiple times.

Once we started asking for clues, some of the hints weren’t super clear on what was being referenced. We had to ask the game master to elaborate and get explanations, even when we had the right information and shared it for help.

While the game master at the beginning stated there were unlimited clues, there were a few times we were waiting on clues, or asked about the information and some of the guidance was lacking or took a bit more time. Unfortunately, we had to say never mind on occasion after waiting on clues and moved on.

Some positives are that the room was clean and there were interesting puzzles, but as an overall experience, It’s not an escape room we will go back to anytime soon, due to lack of...

Update: owner reached out via phone to understand more about the situation and offered us a gift certificate. We were impressed by this quick resolution and have therefore changed the rating in this review.

Previous statement: Sanctuary was one of the worst rooms our group has played. It looked like it would have been a pretty cool room with fun puzzles, but it was reset wrong, with the locks attached incorrectly so we could open half of the locked boxes without having to solve for them. Furthermore, several mechanisms didn’t work, including a video monitor and a remote control that was needed to exit the room. Because they didn’t work at all, we ran out of time stuck on literally the last step. Our facilitator had to come in to try to fix the monitor, but could not fix the remote control, and so we never got to experience the full room and were told we had “lost.” Note: The Rock Hill location was a much...