Jade Express - Gastonia — Restaurant in Gastonia

I think a lot of asian restaurants in food courts tend to be pretty similar. This one doesn't stand out, have anything special about it or really does something different. That said, it isn't terrible, just the standard food options most ones have. Starting off the service was great. The girl working the counter was extremely friendly and was more than happy to explain the specials for the day as well as the prices for different plates. I chose the black pepper chicken with the fried rice. I'm picky about the meat options at asian restaurants because I don't like it drowning in sauce. I also don't like super sweet options for meat either. I chose the black pepper chicken because it looked the most appetizing. My daughter picked the mac and cheese for lunch.

The black pepper chicken was actually pretty good. It was just a little bit sweet, and it actually had more of a fried tempura coating on it. I enjoyed it a lot. The fried rice was a little off, like they had overcooked it or it had been in the pot all day long. My daughter liked her mac and cheese, but I thought the taste was a little strange. It tasted like they had either cooked it with peppers, or in the same pan as peppers...but my daughter like it so it worked out. Not really a place I would visit again, but if you love this type of food and you're in the hurry to eat something at the mall this would be a...

Honest review. Bad experience. Came into to dine and try out the food. The first time we came was to check out the entire mall. What we found was only 2 food places open while everything else was closed permanently. The majority of the stores were closed too. After that first visit we didnt want to come back because the place looks like its going to be torn apart. Was craving some kind of Chinese food. Asked for fried rice orange chicken and bourbon chicken. What I recieved was yellow rice not the traditional fried rice, dry bourbon, and the orange chicken is what honestly saved that dish. Sat down, just as I'm about to finish my plate, I see a cockroach climbing my baby daughters bag. Left instantly. Should have trusted our guys and avoided...

I do not recommend this place to anyone. First they need to get people that want to work and not kids. The cook must have quit, because the food when we tried it the first time it was fresh hot really good we went back a second time ok the two last times was not even edible. The ginger chicken was burnt tough you could bit it , it was so hard this last Monday they got it all wrong went back to tell them and they said we will put it back on the card never did for the chicken that they was supposed to have given us they gave us the nasty yellow tasteless yellow rice. We will never go there again, for the price you pay and expect to get they are a poor excuse of a buiness. I would not recommend this...