bealls — Local services in Georgetown

I’m a loyal shopper at Beall’s outlet on 204/95. I shop often on Friday’s to take advantage of amazing savings and to maximize my coupons.

My most recent experience, was well below standards. I bought an item that was the incorrect size. Went back the next day with my receipt and the tagged item that needed to be exchanged, waited in a line that seemed to be moving a little extra slow that day. I took time to grab the correct size so it should be a quick and easy transaction- same item just different size. The associate helping me stated she had to do a return and refund and then ring up the item I needed at full price, it would be an additional $4.00; keep in mind it’s the same exact item, I asked her if maybe a manager could help us because I wasn’t paying more for the item. She shook the key around her neck in a condescending manor and stated she was the manager. I shop in this store almost weekly. I’ve never seen managements talent best used at the cash register. I left frustrated asking her to hold the item I wanted.

I called the next day and spoke with another associate that said she was the store manager, she assured me she could help! I drove yet another day and 25 mins on way to exchange my item. This lady was helpful and simply exchanged the two items in less than 3 mins! I was impressed; I did express a concern to have the other lady that’s a manager also trained to avoid people’s time being not valued. I told her this was my second time coming in over this item. She politely smiled and told me she would tell the “store manager” (still have no clue of her name since I’ve met 2 people over the last 2 days that claim to be the store manager until an issue arises).

I went to exit excited to have finally gotten my items corrected only to hear the two ladies laughing and making comments about my transaction, I polity poked my head around the corner and expressed my dismay over being made fun for addressing a training issue and a lack of concern for consumers time. Then I was asked where I lived and it was even suggested I live in a particular area; I replied with actually I live further away than that. (Not that it matters where I live)

I’m so disappointed in the training, lack of concern and lack or respect these ladies displayed.

I’m hoping that the really store manager will get this review and address this training issue.

I love the products and spend thousand of dollars annually (much to my husbands dismay). However if this level of disrespect continues I won’t continue shopping at...

Very upset today, went to find a swimsuit for vacation. Went to check out the cashier was new. But she ask me if I wanted to use my loyality points I said sure. The next thing I knew it was asking for the last 4 digits of ss#. I did question and cashier said it was for my loyality points ok I thought that was strange, but stupid me put in the info. Bam I got a credit card. I never ask for a credit card. Well then theanager said it would cancel itself out if not used. Well I am still not satisfied so I called the 1800 # and cancelled it myself.. Train your...

This is out of the way by Interstate 95 in the Savannah Festival shopping center that thrived in the 90s. It's barren now with only 5 stores and all others vacant. Sad, too, because it's a nice looking place with upfront close parking and easy to get to. It's a little hidden off the 204 hwy but it's there.

Bealls has a lot of discount stuff much like TJ Maxx and Burlington. They also have home decor and pots and pans, tables, pillows and utensils.

It's not too busy and very relaxed but there is a lot of selection and...