Jewelers Mark — Local services in Gibsonville

BEWARE!! THIS IS NOT YOUR FRIENDLY NEIGHBORHOODS JEWELER! They are over priced fast talkers!! They say they cut out the middle man and make only custom pieces only to upcharge you for the same quality you can get at Kay's or Jared. They charged me $24 for the same $4 earring back you can get from Four Seasons Mall. I put a braclet in for repair that was overcharged as well ( price was given so high because I wanted to the bracelet to still be flexible they said) and was promised to be able to pick it up in 1 week. I call to check.progress and Jennifer's rude as puts me on hold forever only to put her husband on to tell me the braclet wasnt ready and they were backed up. I wish this was said before you take my money and cant deliver the service in the time promised. I say all that to say go with a reputable company who understands customer service!! I will never return!! They could have cared less what...

Needed a ring resizing. Mark educated me on my jewelry and was super knowledgeable. He said he’d likely get it done quicker than the typical 14 days. On day 7, I had an errand in the area and called to check on it. Jennifer was rude and said if they hadn’t called, it wasn’t ready. I knew then it wouldn’t be “ready” until day 14. Yep, got the call on day 14 to pick up. Resizing was great, ring looks fantastic. Jennifer handled pickup and wasn’t rude. Ring looks great! Unlikely to return because of poor customer service. There are lots of shops who’d...

I was so thrilled to stumble on this little place while I was out “exploring” our new zip code... I had a necklace that needed some repair work and while my GPS was “Recalculating Route”- I figured I would drop the necklace off (I was 10 minutes away from home)... The owner was pleasant, pricing was great, & my necklace was ready either later that day or next day! They had a beautiful selection of jewelry (custom as well). I went back the next day & his wife was just as friendly & kind. The repair was flawless! No pushy, over bearing sales. Will...