Salt Creek Home Furniture — Local services in Gilbert

I can’t say enough the outstanding customer support we received from Salt Creek furniture. Several years ago when SALT Creek opened in Scottsdale. My husband and I stumbled into his new store. It was beautiful unfortunately we didn’t need any furniture at that time, but we stood and talked to the owner for probably 45 minutes. We were impressed with him and the quality of his work . At that time, he was only making custom furniture. We always kept the store in the back of our mind knowing that the next time we needed to buy furniture it would be SALT Creek. When we retired in June, we went to salt Creek furniture to furnish our entire home. This is going to be our forever Furniture we wanted good quality furniture, we knew that SALT Creek was a place to go. We are very pleased with it. The fact that they deliver to Sierra Vista was amazing in itself . I highly recommend them. The customer service was absolutely phenomenal. They have several stores throughout the Phoenix area. Jamie at the Gilbert store was amazing. He went above he went above and beyond customer service, to ensure that we were happy with all the furniture that we purchased. I would definitely recommend SALT...

The furniture was decent but over priced compared to places that I have been. My fiancee liked some pieces there, and I was ready to spend more to buy them for her. We were told that they had to be ordered and shipped from the Midwest, and it would take nine weeks to get. We weren’t in a hurry, so we figured we would wait the nine weeks. I found out later that information was a lie because the items are actually made here in Phoenix! We were ready to purchase these items until we were told that delivery would be ninety nine dollars. I thought high end furniture would come with free delivery but even if i had to pay no way would i pay so much. When i told the sales people that I was ready to buy but the delivery fee was too high, and asked them to work with me on it they replied to go pick it up myself. I told them i wouldn’t do that so they told me they couldnt help me. I told them i would have to keep looking around. Ninety nine dollars for two nightstands, a dresser and chest is way to much and I couldnt believe they would let a 2800$ sale walk out which they did! There isnt a white glove treatment as they called it with no set up on their part worth it...

We searched for a buffet server for 2.5 years, my wife and I found a beautiful buffet server at Salt Creek. We picked out a color, signed the contract and waited for our buffet server. The server delivery was delayed by 45 days.I had to follow up with Salt Creek vs being notified about the delay. The piece showed up and the stain was the wrong color. I left the rep a message and never heard back from him, but I spoke to a woman at salt creek and she was excellent about taking care of the issue, Michael in Customer Service was excellent. The piece was picked up and restained, the turn around was quick. There was no reimbursement for the hassle, but the piece just arrived today and it looks really nice.

The furniture is made in America, it's a quality piece, it was priced right and my wife is happy.

THE DELIVER GUYS ARE EXCELLENT, ALL OF THEM, THEY WERE EXCELLENT , RESPECTFUL, RESPONSIBLE, GREAT ATTITUDES, NOTIFIED ME WHEN THEY WERE...