Wei Wok Chinese bistro — Restaurant in Gilbert

This is a new Chinese food place in the Santan Marketplace area. I tried it out based on a relatively high new rating that I saw. It is a nice restaurant with very excellent service and just average food.

My first visit to Wei Wok in Gilbert was this Wednesday. I was interested in finding a good Chinese food eatery near my work. The restaurant is nice and spacious when you arrive. The tables and decor are new and you feel good about the cleanliness and atmosphere. The staff is very quick to greet you and seat you. They were really responsive, kind and efficient the whole visit.

I ordered two dishes off of the lunch menu to try to get a sense of the food quality. These were the Pepper Beef and the San Shien. These were the lunch combos, which each came with a spring roll, crab puff and fried rice. The Pepper Beef was not that good, in my opinion, as it was a heavy syrup sauce rather than a drier, spiced dish that I expected. The sauce had a burnt taste, which isnt bad just something I don't like. The veggies were peppers that didn't work with the sauce. The San Shien was much better with a lighter, thinner white garlic sauce. It was highlighted by 3 meats- chicken, shrimp and beef, along with a selection of veggies from carrots, onions, legumes, and mushrooms. This was very good taste, although the chicken was so overcooked and soft it was almost mushy.

The cost here was really good, and all dishes were reasonably priced. For me the food underperformed all other aspects of the experience, and I would have to choose carefully if I chose to return at all. With all the great other options available in Asian cuisine in the area, this is one to pass on unless you want to hunt the menu to...

I would not recommend here. The older lady is rude and wanted me to pay again for a wrong order. I got a order delivered through Doordash. And after it was delivered I wanted another plate of what was ordered so I placed a call in order to be picked up. I picked the food up and returned home to find out that I had got the wrong order. Drove all the way back to get the order corrected. After, arriving I stated that this order was wrong and it wasn't what I wanted. I told them that I had just got a order delivered and wanted a additional plate of what was order the the pick up order wasn't it. The older lady rudely stated that they didn't have delivery. But after the other counter person found my doordash order receipt she then said that If I wanted my order corrected then I would have to pay again and she would give me 10 percent off. She refused to correct my order without me paying again. So I just walked out. DONT GO HERE. THEY...

Two words...SO GOOD! Our business just moved 3 doors down from Wei Wok, so naturally we went in to try them out. SO glad that we did! Wei Wok has become a weekly tradition here because the food is so good and the owners are SO friendly and inviting. Pretty sure by now I have tried everything on their menu and I have not been disappointed once. Not only is their food amazing, but they are ALWAYS kind! Always! I have never walked away from Wei Wok feeling hungry nor have I ever experienced anything but amazing customer service! They just opened their dining room up this month due to the pandemic, so stop in and order basically ANYTHING. Pretty sure you'll be as happy as I am...