House of Furniture & Mattress — Local services in Gilroy

Our old sofa recliner reclining pull wire broke recently, so it was time to begin searching for a new recliner. After dinner across the street, we strolled into the House of Furniture in Gilroy.

We walked in the small store front and I admit I was very skeptical at first, but we noticed a power sofa recliner that interested us. Dan was helping another customer, but allowed us to browse the back warehouse area where they had dozens of more sofas and furniture. We found the Boyington power reclining sofa and love seat in beige color in real high quality glove leather. Dan came over and greeted us and showed us the many features it had such as heated seating, masage, power head rest, reading lights, phone chargers, and USB ports.

I joked around with Dan. From my experience, I noticed his last name was Persian and we talked about when he came over in 1978 during the downfall of the Shah and the political history of Iran. Having delt with many Persian's in my time in the middle east I knew that he was a straight shooter, truthful" and passionate about the products he sells. I looked him in square in the eyes and asked him what his best price was and he gave it to me upfront. I told him that I was going to shop him across town as well as go online to see if I can get a better price and if not "I'll be back" and he was confident that we would return.

We found out that he did give me the best price for the set and he even threw in delivery, haul away in the final price at a fraction of what anyone else online or across town quoted. We ordered the set from Dan and Francisco and Santos delivered it that same weekend in time for the 49er game. Both Francisco and Santos were friendly and professional as they removed our old sofa and and unloaded and set up both the love seat and sofa. A big kudos, Muchas Gracias and khili mamnun to the whole House of...

Jose is a weasel!!!! I give you a good deal, I give you a good deal!!! STAY AWAY FROM THIS PLACE!!!! Furniture is cheaply made!!! We purchased 3 bedroom sets, a daybed, sectional and a kitchen table and paid in CASH!!!! Jose told me they would check everything before delivery because we were shipping everything over to Hawaii! Somehow the hardware for the bedroom sets were mixed up between the boxes, and one bracket needed to make the daybed functional was completely WRONG!!! Making it not usable AT ALL!!! I call Jose to tell him about the issues, instead of listening to me he pretty much tells me THAT IS IMPOSSIBLE!!! REALLY!!! How is it impossible when I have a picture of the WRONG BRACKET ALREADY ATTACHED BY THE MANUFACTURER!!! We didn’t put that on, THAT’S HOW IT CAME!!! JOSE AND HOUSE OF FURNITURE DON’T CARE ABOUT THEIR CUSTOMERS THEY JUST WANT...

I moved to Salinas, Ca from Chicago and went furniture shopping. We had a budget and when it looked as if we would need to shop at various stores to stay within that budget, Jose at House of Furniture was able to get us the prices the other stores offered and was extremely knowledgeable about product. Seeing their dry erase board was full of deliveries, I thought that getting it all wrapped up delivered and set up within a few days was impossible. No way Jose! They got it done for us. House of furniture guys made our relocation so easy. Saved me hours of shopping and...