I visited to inquire about repairing a 21-karat gold necklace and bracelet and had the pleasure of speaking with Bonnie and Elias. Both were exceptionally kind and professional. They carefully assessed the pieces to determine if a repair was possible, but unfortunately, the damage was beyond repair. They thoughtfully recommended that I visit the jewelry storeI purchased them, as I had previously experienced issues with items breaking.
I felt compelled to leave this review due to their honesty, helpfulness, and excellent customer service. They even took the time to untangle my necklace and pointed out another area on the bracelet that appeared to be at risk of breaking, advising me to inform the jewelry store about it.
Should I ever be in need of diamonds, this will be the first place I visit in Glastonbury. I also had the chance to browse their collection, and I was impressed by the beautiful selection, particularly their...
Read moreMy fiance and I had a huge ask: to size my wedding and engagement rings down from a 9 to a 5.5. Instead of laughing us out of the store, Elias was extremely kind and helpful. He promised to do his best while still being realistic. Two weeks later, we got my rings back. They were sized perfectly, looked better than brand new, and the work was reasonably priced. Becker's performed nothing short of a miracle and I would go to them again for any and all of my jewelry needs. Seriously, go here!! You...
Read moreCan’t recommend Beckers enough!!! Elias and staff are extremely knowledgeable, friendly and genuine. Elias helped guide my fiancé and I through the entire engagement ring process, including stone selection and custom band design. The decision was easy to go back when picking our wedding bands as well. Highly recommend this store, the options and designs are endless. Elias was very patient guiding us along the way and has a keen eye for making the perfect match with my engagement ring and...
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