Metro by T-Mobile — Local services in Gloucester Township

I also went to this store like Jay Carr in the reviews. I was offered to be switched to T mobil and I would get any phone for free for switching. It felt like a scam but I said "nah...this is a metro store". They asked me for all my personal information which I gave. I never recieved any phones...somehow my name is being used for 6 or 7 Tmobile phones that I never recieved. Got a call from thier collection agency saying I owe them over $1000 dollars. Unbelievably things get even worse...I call the mobile number to get this amount removed as I dont have a Tmobile account...they tell me I must go to a Tmobile store to have it removed. I go to the Tmobile store...they scan my license then tell me I have to call the 833 number. Call the 833 number they say you have to go to the Tmobile store. Go to the store they say you have to call the number. Call the original metro store...they say we can only sign you up. Why are there 7 phones under my name...where is the contract between me and tmobile...never gave me any phones but charging $1000. Lovely...I'll save this for the class action lawsuit. Anyone else...

Last week I went into the store, looking for the deal on the iPhone 12 that have been announced on TV I got in the store and the first young lady I met didn’t even wanna know if my number could be ported. She didn’t even try we had to convince her to try the number once she found out the number could be ported. The manager walked in after the manager finish explaining everything I was gonna end up paying about $300 for the phone and he wasn’t finished adding on things my wife and I tried to explain to him that’s not what your promotion says, and we should be getting a phone for much less, after that he tells us that he’s out of stock and he doesn’t want us to buy anything from his store so he kicks us out the store we go 5 miles away to another store and I get the phone for 187. that’s what taxes insurance and the whole 9 yards do not go to this man store. He’s a cheap , he’s not professional he trying to get...

I went into the store to use my Sim card back on my old phone because my new phone has a virus. Something just didn't seem right when the Indian worker took the Sim card and put it in my old phone, then took a new sim card and put it into my original phone. When what made it look suspicious is the he had a personal notebook laptop connected to the store computer. I asked him why are you asking for my info again and put it in the notebook laptop? I asked him if he could explain what he was doing. He told me to trust him and that he didn't have to tell the customer what he was doing. He was actually transferring info with people pin number onto his notebook laptop. Today is Saturday, May 3 2025. I wascat the Metro in Clementon, nj on College drive. Bad customer service. You better know what their doing weight your...