CPR Cell Phone Repair Goldsboro — Local services in Goldsboro

(Reviewing under a different name but im sure they'll know who this was because I'm weirdly specific)

First, I noticed that the owner reads these reviews so I want to apologize to the guy working today for getting snippy when I came back in, but I was frustrated with the situation. He was nice and did his job so he didn't deserve my rudeness.

That being said, I was told by my insurance carrier that I could just walk in and that's what I planned to do but CPR called me and said to make an appointment "in case of walkins" so I did. But when I got there I was told my wait would be longer because someone walked in before me. What was the point in making an appointment? So I went and got groceries and ran some errands then returned to wait in the parking lot until the time we were quoted. We gave it a few extra minutes to see if they would call but they didn't so my daughter went in to see how much longer it would be and the guy said he'd just finished and handed her the phone. We left and she noticed that the back cover peeled right off when she removed her case and there was something sticking out around the camera lens so we went back. The guy said he'd take a look but that the glue takes some time to cure and we "were early" picking up the phone. We weren't early and if the glue needed to cure, we should've been told that to begin with and she wouldn't have taken off her case until it was time. He quoted another 30 minutes to look at it and that's when I was rude and said "nope, nope, we'll just deal with it". He asked if I was sure and I let him know I had frozen stuff melting and people waiting for food at home so I didn't have time. He was nice about it and was going to look at it for me, I was just tired and ill and didn't want to deal with it if the problem was just uncured glue. I've built computers so I know how it goes.

So overall, they fixed the problem and the guy was nice, but it would be nice if those who were ASKED to make an appointment had that appointment honored, otherwise just tell people it's walk-in only. I don't mind waiting to get the job done if I know ahead of time that I will need to. Communication...

My tale of woe starts on 06/27/20...I took my xbox360 in to Gizmos to have it repaired the pandemic and quarantine had me playing alot...figured id get it fixed in a bout a week...that was not the case...when i went in it was said that the drive was toast and I needed another one...when I returned in a week I was told they had replaced the lazer eye...not what we agreed to but whatever had it worked I would have said nothing but it didnt work.. Fastforward to them making several attempts to acquire the correct drive...In fairness no one can make ordered parts come faster or make sure they send the right parts but I had to call o show up each week..finally Friday August 7th I get a call while I'm out of town to say it has been fixed...i received a generic apology as I pay on Sun August 9th...would have been nice to knock off 5 dollars or some show of genuine remorse but whatevs...go home and the unit works fine but my wireless controller won't link...in all honesty that could be the controllers as they are old...so the take away is they did the job they were supposed to...the price was reasonable ....the unit works fine... however the time and the lack of communication and them not originally sticking to what we agreed to is the reason I'm not pleased with this experience...would I reccommend the folk to someone sure....with the following conditions...1. If you dont care when you get back your item...2. If there is no way to replace your item or it has some type of sentimental value...3.If you have no problem leaving something with someone and not caring one way or the other if it...

Walked in and discussed the issue I was having with my device, the person working there advised me of the cost and that it would probably be a better value overall to replace my phone entirely as the battery replacement I was seeking would cost more than the phone was worth and that it would take a few days for the parts to perform the repair. I discussed it with myself and said I like my phone I don't want an upgrade and the cost is reasonable enough to keep me from buying a new phone until the end of this year or even next year.

Once the parts came in and I was able to bring my phone in the battery and screen replacement took less than two hours, and my phone is now functioning as it did when I first got the phone, with 2 days of use on a single charge. Could...